Recent content by BruceGreig

I'm not an accountant, but I'm curious about this kind of thing, so I read up on it. Here's my understanding of how recapturing works, and why it happens. It's easier to understand recapturing if you compare a house to, say, a tractor. Let's say you bought a tractor for your business for...

Disclosure: I run KeepMeBooked, one of the products Joel is evaluating. We do plan to offer a validate-only option for credit cards, so guest would enter a credit card, we'd merely check that it was a valid card number (like Booking.com does, for example) but not take any payment. That is the...

(Disclosure: I run KeepMeBooked, one product featured in the reviews linked below) There are some good reviews of different products on Scott Thomas' "About The Inn" blog: http://www.abouttheinn.com/2010/07/online-booking-and-prop/ (Reviews of Super Inn, Webervations, KeepMeBooked) and...

Hi - I'm from KeepMeBooked (also listed on the page swirt linked to). Happy to answer any questions you might have about our solution (which is web-based, therefore works on a Mac). You might want to take a look at this review on About The Inn which reviews and compares KeepMeBooked, SuperInn...

Thank you for gentle warning - point taken.

This is a big issue for us at KeepMeBooked. The two things that can make an online booking process more complicated than it needs to be are booking multiple rooms and booking extras. We've deliberately launched our online booking facility without either of these things, so guests have a simple...

I'd love to see a demo of what the online calendar for guests and the process of them requesting a reservation would look like ... or better yet a demo we could try out without signing up to create my own demo (sometimes creating my own trial is a little too much to take on). Dummy version of...

I've made that 'compare with other software' page more readable (hopefully): http://www.keepmebooked.com/frontpage/help-choosing-hotel-reservation-software and also added several more pages to the tour section, providing more detailed information for people before they sign up...

Thanks again for your comments. On the PCI issue, I can see that even though we aren't offering to store card details it is possible that some users might still try to use KeepMeBooked (or any guest management software) to store guests' card details. It may be possible to allow users to store...

Just a bit more on payments: the above only applies to online bookings. For payments you take over the phone or in person, you'd just use whatever process you normally use for this, and just record the amount of the payment in KeepMeBooked. You shouldn't really store the card number in...

Swirt / Innkeep, Hey, thanks for taking the time to comment, really appreciate it. Let me explain the PayPal thing: at the end of the online booking process, we pass the guest off to your choice of payment gateway to make their payment. That means we don't have to worry about PCI compliance...

Hi folks, I see there have been a few very detailed discussions of different guest management / booking software packages on this forum. I'd love if some of you (especially swirt and muirford, you guys really seem to know your stuff) could take a look at KeepMeBooked, a new web-based tool for...