Recent content by Donald Draper

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    Shriek!

    Oh wow. That stinks. I'm glad you were both able to laugh about it later. I would have yelled for sure, if DH were here he probably would not have let the guest stay after that, he is even more sensitive than I am about guests in our private areas. Geesh.
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    Non dairy milk

    Almond Breeze. Their half almond/half coconut unsweetened vanilla is delicious on cereal and as a french toast batter with eggs. Shelf stable for many months too and for about 10 days in the fridge once opened. Very low calorie and low carb. Also awesome in smoothies.
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    sales on Wednesday

    I can't wait to see what's on special!
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    Guest says...

    I always try to make a joke of this "Oh my housekeepers get very antsy when they don't get to do their thing. They'll just freshen up a bit for you". We get into all the rooms every day, I'd rather avoid surprises at check out. If it's super hot out, I'd close the windows and leave the A/C as...
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    Same bat time, same bat station

    Innkeeper's revenge: We return those calls at 5:45 AM. "Oh, we saw you called several times and wanted to get back to you ASAP".
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    New Credit Card Machine

    We've used Tom and he's fantastic. I guess it's time to contact him about getting an upgraded machine.
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    Happy 4th!

    Happy Independence Day to my compatriots in the States. I am ironically celebrating by sipping on some delicious Tim Horton's dark roast coffee brought to us by our lovely Canadian guests for the week. We've made it past the full moon, we're almost past the holiday, for many of us we are...
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    Good news or bad news?

    We are in a busy touristy area and sit 1 mile outside of downtown. We consistently attract those looking to get out of the "busyness" and enjoy the views and the quiet. It sounds like you already have a built in audience of regulars from the three other properties so probably have some room to...
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    Holiday Weekends AND Full Moon

    And then she just didn't respond at all to my reply. I'm letting this go, thank goodness she's not in my house for any amount of time!
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    You're it - I need to vent

    I'm with you, if I vent here it won't spill over out front Hope today's better.
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    You're it - I need to vent

    Firstly, I'm so sorry. There's no more stressful feeling for an innkeeper than when the self-centered guests are impacting the wonderful ones. We have a whole paragraph in our confirmation stating our child age limit is 13, if you show up with someone not listed on the reservation or under...
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    How much are we supposed to know?

    That's exactly what we've done, however you cannot force the horse to drink as the saying goes…most people don't want to read anything
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    Holiday Weekends AND Full Moon

    If it's a week out and it's not yet booked we open it up to single night stays. If anyone would question you, tell them you had a cancellation and you're trying to resell it to give the people who had to cancel their money back. It's a sad truth that you really just have to have an answer ready...
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    Holiday Weekends AND Full Moon

    This woman stands out to me pretty vividly because I remember when she contacted us in 2008 she made it sound like she'd been a super frequent guest of the PO's. So, young naive me went out of my way to make it a good stay, I don't think we dropped a minimum but we allowed a Saturday check-in...
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    Holiday Weekends AND Full Moon

    Enjoy it! This whole week is huge here, which is how I knew I wouldn't have to worry about dropping the minimum. But the holidays do seem to drive out the last minute folks, who seem to think the whole world will be thrilled to have them!
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