Recent content by franco2000

I'm a new innkeeper and new to the forum. How do you all handle deposits? I followed the previous owner's policy of charging guests only when they showed up. As I discovered that policy has created headaches and lost income when they cancel. Do many take the full charge at reservation time or do...

I have had my BnB for only six weeks and I already cancelled my account with them. I was willing to give them a try, but I have been battling with them to get one simple payment for all six weeks. Customer service is useless. Emails to CEO, CFO and others in admin have not been returned. Billing...

My first post as an aspiring innkeeper so please be gentle. We are looking at various B&Bs for sale. Every time we have visited a B&B in the past - in B&Bs all over the world - we've gotten a full breakfast - bacon and eggs, french toast quiche, etc. This latest B&B we are considering only...