Recent content by Halfmoonbay

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  1. Halfmoonbay

    Stayover Cleaning

    At a bed and breakfast (guesthouse here) it is fairly expected to have daily room freshening. However, if it is something you cannot provide, then you need to make sure it is clear at check in and in the room, so they don't vacate for you to do it. Have a door hanger to put out is a great idea...
  2. Halfmoonbay

    Online bookings

    We learned the lesson the hard way a couple years back on holding rooms and then someone else comes along and want to reserve it. 10 minutes is never what they do anyway, they want a 24 hour hold or something. Once I was visiting NewYork and was told "get in line when you are ready to order"
  3. Halfmoonbay

    What Kind of Mattress?

    Our bed sizes are not the same here as for most of you. But it seems to be the bigger the bed the better these days. We will update the rest of ours in a fortnight as it slows ways down here and we can shut down to do all the shifting. Do you put a mattress pad on your beds under your linens?
  4. Halfmoonbay

    Suspended Bing Places account?

    I didn't even realize there was a bing places. Oh my!
  5. Halfmoonbay

    What do you do with the leftovers?

    Absolutely.
  6. Halfmoonbay

    Online bookings

    Sometimes they request we hold their reservation and then do not want to commit, so we won't hold any now. Any reservation that has come through online is a reservation, we haven't seen many cancel, but then we charge a small processing fee for cancelling, so it may be in regards to that.
  7. Halfmoonbay

    What do you do with the leftovers?

    Do you mean uneaten fruit or fruit that you didn't plate? We don't throw anything away, that is ours. If the guests do not eat it then it is thrown away, per our health department rules.
  8. Halfmoonbay

    Chutzpah!

    Good tidings for the new year.
  9. Halfmoonbay

    another guest calls us unfriendly

    You seem very friendly to me. I wouldn't worry about some ill willed people.
  10. Halfmoonbay

    How often do you stay at a BnB?

    How often do you stay at a BnB?
  11. Halfmoonbay

    Question on innkeeping

    A traditional BnB means owners live on site. being further away might complicate things. You can do so if you hire an onsite innkeeper to be there most of the time.
  12. Halfmoonbay

    Bad TA review as no discount was given

    in the uk we spell things out pretty clearly, the terms in america can be a bit confusing.
  13. Halfmoonbay

    Intro

    I know if it were me with a contest like that there is no way I would allow 10000 people to have a tour of my operating business. Even at an auction they offer one day for people to come and see the property with representatives on-sight. This is not an auction from what I read. Poeple still can...
  14. Halfmoonbay

    Buying competitor customer lists

    Have you looked at the domain and see when it is up for renewal (s)? Otherwise seems to me you will get the business by default, or wait is there a bunch of other bnbs in the area as well? I was thinking just a few of you, but it is more likely there are more and you are trying to corner the...
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