Recent content by rezplanet

Yes, I read it all. My question is about offering services inline during the booking flow. I realise that this might not always be possible (if you need to confirm with a 3rd party provider etc etc), but for services that you can provide yourself, or that are unlimited, do you do it? Alan

Hi, As a general question, do you guys try and sell extras as part of the booking flow on your website? Either extras that you are getting a % off, or something you are providing yourself (e.g. bottle of champage in room) Or do you wait until the guest arrives or do it post booking? Thanks, Alan

Hi Guys, On your website, which do you prefer to use, a calendar which displays availablity for given dates, or a search box to allow the user enter dates and then search? For those that use a calendar of availability, how do you show different types of room? or you just show that there are...

Sorry, I'm asking if guesthouse owners think online reservations are too impersonal such that they won't use them.

@Copperhead Thanks for the comments, they'll be taken on baord. Alan

To be honest, we don't have a solution to this at all, we just have a standard impersonal reservation system. But it made me think when someone mentioned it. Just wanted to get some opinions on how big an issue it was. (not necessarily with just our system) Personally, when booking...

Hi, Just a quick question, how many B&B's actually have websites without any online reservation capability? Is there a reason for not having it? I've been told that the website is too "impersonal".. does anyone agree?