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We are expecting a guest who is extremely allergic. Here is a list of what she CAN NOT have: meat, fish, eggs, cows milk, walnut. She can have sheeps or goats milk, yougurt and cheese, fruit and veggies. They are staying for 3 nights, so we will need to come up with 3 breakfasts and 3 dinners...

We can strongly relate to your frustration, as in our case personal questions arise more than a couple of times a day when we are full house. And yes, being in Canadian Maritimes only helps - we never got so many personal questions in Ontario! Here locals usually love to chat. We have 8 rooms...

Hi everyone. Had a No Show who booked online for 2 nights. We were trying to resell the room, after calling the guest and getting no answer, but with no luck. Time comes to put the charge through, but the card is declined. Have you had anything like this? What do you do if it happened? For us it...

Thank you everyone for your comments and suggestions. I found them all very valuable. Happy to be here with you and learn something new every day! Our management response should come up soon on TA. Thanks again!

Thank you! You are absolutely right about replying to the reviewer.

Thank you for a warm welcome! I had been reading the forum for a while and got lots of useful information from here. Great source, supporting people, truly a relief on a tough day. Yes, other guests had the same fish, from the same cut and there was no smell or complain. Do you think I should...

Oh my...washing the cars?!! Should we be making their breakfast at the same time, too?!..We didnt get this just yet It is harsh, but we are working hard to build our own group of guests, as well as keeping the old ones. Thank you for sharing your experience, we all learn from each other.

100% agree

Well, TA really does not care much about small B&B's and Inn's, does it? I contacted them because I too thought it was not proper to have another place advertised in a reivew (there is only one place to eat in H., we are rural and wild). But their reply was to keep the review and that the...

Nope, it was your regular fresh salmon, baked in the oven. Not even frozen, brought right from the market. Three other couples had it as well, everyone happy, DH says it was as fresh as you can get. I guess he was the one who took it very close to heart, but we are done with emotions now and...

Yes, this is exactly what I was thinking. But I also know they reason they didnt say anything at the dinner is because everything was alright with food itself. The only expectaition they had was a previous owner cooking it for them, and this is exactly what we could not give them. I am pretty...

Hi Everyone! Just joined INNspiring and looking for some help. We are fairly new to the business (purchased an exsisting Inn last spring), have gone through our first summer a year ago and it looks like we are still having fun. Lots of hard work, but it pays off when the guests leave happy...