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    Pita alert

    Is it just that season for PITAs? We just got a call from a 3rd party booking agency saying one of our guests wants to end his trip early without penalty because we don't have an air conditioner. We don't advertise having one. In fact, we advertise that we *DON'T* have one. He "thought it would...
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    Late season tiredness

    We have our house phone autoforward to my cell phone and thanks to the magic of "Do Not Disturb", my phone automatically shuts off for anyone not on my contact list between 9pm and 7:15am. I call that period "My Time". :)
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    Day off?

    I think we're going to have to start doing that. There have been a ton of large projects needing attention since we started, most of which we initiated ourselves after getting hired, but we've been pushing the agenda heavily so that we can turn our "funky" beach house into a really amazing beach...
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    Day off?

    No. :) But again, we don't actually cook breakfasts or clean the bedrooms ourselves, which is admittedly VERY helpful for our sanity. 6 rooms... this past February, we sold out. January had 10 vacant room-nights. March had 12. We have had two days in 11 months with just one room full, but...
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    Innkeeping is not for wimps!

    I've started compiling a list of the different countries represented by our guests, just since we started last Halloween. It hit 50 by April 1.
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    Day off?

    Aloha! I promise that I'll get to proper introductions later in the day. Short story: I've managed a 6-room "b&b" on the beach in Hawaii for almost a year. I quote b&b since it's a self-service breakfast that we stock and we also have a cleaning staff to help with both room changes and general...
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    Rules for entertaining

    Ha! I hadn't seen that word written out in years. Ceilidhs -- if you have trouble pronouncing it, just "sound it out"
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