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  1. D

    Deterring the "Hotel" mentality

    We only do AAA, AARP and Military. AAA and AARP we just do $5 off per night and Military discount is $10 off per night. Just flat rates. Never a % of the total.
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    cigarette smell

    We've been charging $50. Which for some people isn't much so they'd rather smoke in the room and pay the $50. We are going to start charging $200 which is what most places around us charge ($200-$250).
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    Feeling a little out of place

    Awesome! I went to fill out my Profile and it was asking for my B&B name and then I was like "hmm maybe I'm in the wrong place" lol
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    What shampoos and conditioners do you use?

    They are steep! In the 3 years we've been doing this we've never ordered from a hotel supplier. Its not cost effective for a small place (or at least for us).
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    Feeling a little out of place

    Hey everyone! I just joined two days ago and its so nice to read all these posts and questions. And finally somewhere I can vent where others know what I'm talking about. lol....but is this a place for just B&Bs? We don't manage a B&B but a small 10 room Inn (we call it an Inn) but I guess its...
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    What shampoos and conditioners do you use?

    I'm a licensed hairstylist so I buy gallons of Paul Mitchell Awapuhi Shampoo and The Detangler and put them into mini bottles that we bought from U-Line. But I believe now you can buy hotel sized Paul Mitchell Tea Tree and Wild Ginger toiletries from Americanhotel.com
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    To charge or not to charge?

    We recently had a middle aged man leave a bed full of vomit for us to find. No note, no sorry, and it was covered up with a pillow. Thank goodness it didn't go through the mattress cover but it was really gross! We don't normally charge for bed accidents (unless its a dog) but we might if it...
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    Deterring the "Hotel" mentality

    I agree with that! lol We don't do a blanket senior discount but a discount if someone asks if we have an AARP discount.
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    cigarette smell

    We've had a few guests think our smoking in room penelty isn't worth bothering to go outside (I think we are going to change our fee to be more inline with other inns and hotels in the area. We charge a lot less). We've even had to repaint the rooms to get rid of the smell.
  10. D

    Need new booking system with KeepMeBooked going out

    Has anyone here used Reservation Key with a Wix website? The owners of the Inn we manage are trying to set up a new website as well as having to get a new booking system (Thanks again KeepMeBooked).
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    Need new booking system with KeepMeBooked going out

    Thanks everyone! Would any of you mind sending me a link to either your booking site or someone's that uses ReservationKey so I can see what it looks like from the guests POV?
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    Need new booking system with KeepMeBooked going out

    Hi there! This is my first post on INNspiring. My husband and I are the live in managers at a small 10 room inn on the Washington coast. We currently have KeepMeBooked and as some of you may know they are closing on June 30th (our Doomsday ticker says 12 Days left). We've been looking at a few...
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