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A 138-year old three-story Victorian mansion with four bedrooms, each with private, modern baths. There are two one-bedroom apartments on the property, which are a huge bonus, perfect for long term stays and/or a private owners' quarters. Over $100,000 in upgrades and improvements over the past...

A 138-year old three-story Victorian mansion in the heart of St. Louis. Four bedrooms, each with private, modern baths. The two one-bedroom apartments on the property are a huge bonus, perfect for long term stays and/or a private owners' quarters. Over $100,000 in upgrades and improvements over...

I’m not posting this for any political reasons, just highlighting the fact that Airbnb is now being used as a “story device” in a series that can be streamed on Facebook. I didn’t even know Facebook streamed content...

This morning, my husband walked out to find his passenger window smashed, along with 3 other cars. One was our guests' car. We don't live in a dangerous city, per se. This has never happened before... to a guest. This is the second time our Mazda 6 has had the window smashed in by thieves...

Forgive me for the lengthy post, but I'm . I opened my email this morning to find the following from the "Exped North America Lodging Team": "Hello, I hope you had a good weekend. I received the attached report showing the newest data on what rates or inventory our systems are not able to show...

...or, "Which one is your favorite?" I always wonder what is the purpose of these questions. Does the caller expect me to say one room is lousy? Or should I rave about our most expensive room when it feels like they just want a bargain? There are numerous pictures of each of our rooms online...

Does anyone know how capital gains taxes in the US are applied when selling a business? We have friends that recently sold their B&B and I'm wondering how big their tax bill will be. I know depreciation schedules affect the taxes, but I have no idea how. They owned their B&B for 13 years. The...

A guest calls to place a reservation, says he needs the government rate. I said I'd need to look up what it is for 2018 & he replies that it's $130 per night. I stated that there's also a per diem allotment for breakfast and I would need to check on it. I also stated that I will not make his...

I don't know why I ever think "I've seen it all" after only 6 years of innkeeping. I experienced two "firsts" this morning. I serve breakfast around 9:30 on weekends, with fresh fruit & a baked good on the table by 9 for guests that come down early. Well, one couple didn't come down until 9:45...

I recently received this email entitled "Important Announcement About your BedandBreakfast.con Listing": "Over the past year, BedandBreakfast.com has been working to better integrate its products and services into the Expedia family. We recognize that to continue to push the B&B industry forward...

In the city where I'm located, a dozen B&B owners have been asking city officials for years to regulate Short-Term Rentals. Right now, STRs aren't required to have business licenses, aren't inspected by the city, and aren't collecting city sales & tourism taxes. Last year, my city lost over $1...

Some innkeepers finance their B&B using home mortgage and some use a business loan. I was just wondering, does everyone have business insurance? I'm currently with State Farm and my business insurance is thousands of dollars a year. It's one of my highest operating costs. I asked my agent what...

I'm sure this question has been asked before, but how often (if ever) do you make exceptions to your cancellation policies? I know we've all had guests with a sudden deaths in the family, though the frequency of these deathly cancellations is quite alarming. I've heard everything from "my spouse...

Questions for everyone: Do you set out dinner cordials for your guests to enjoy? If so, what do you provide? Lastly, have you ever had guests abuse the complimentary alcohol? I have scotch and bailey's set out with teeny, tiny glasses. The bottles are fifths (750mL), but I just fill them from...

Hi everyone - I really appreciate having a forum like this where we can let our hair down and discuss the ins & outs and the ups & downs of innkeeping. I read two stories in the past week that really got me thinking about venting online. I know that nothing ever dies on the internet and nothing...

Hello everyone and Happy 2018! My SO & I took some very necessary time off and spent 2 weeks in Argentina. We stayed in hotels, apartments, and a B&B. We dined at various styles of restaurants, too. At the end of our experience, we always discuss how we would rate our lodging or dining. Now that...

My B&B.con listing is up for renewal in January. I was wondering if anyone has started using their commission-only format instead of paying a monthly fee. My monthly membership is fairly expensive, but B&B.con is one of my top 5 referrals. I'm interested in actually knowing the true...

I've been experiencing an unusual trend lately. Every so often, a guest doesn't finish their entreé or baked good and they ask, "Can you wrap this up so I can eat it later?" as if I was a restaurant with a bunch of to-go containers laying around. When it's a baked good, it's fairly easy to...

Hello fellow innmates - when you place reservations at other B&Bs, do you tell them you're an innkeeper? I've had innkeepers call & ask for a special discount (tacky!) and I've had others who use their business address on their reservation ([email protected], etc.), so it's blatantly obvious...

Trivago called today about my listing on their site. Since I already advertise on Expedia & they own Trivago, my prices and availability automatically flow to their website. The rep stated that Trivago has a program that will provide a link on my listing encouraging guests to book directly with...