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  1. Basil Fawlty

    Is airbnb putting me out of business after 15 years? Because Something Is...

    Well, leave it to this webpage to cleave to its snarky response mechanism. I said I could take criticism , but insult and snark are not helpful. For those who responded with honestly helpful responses, - thank you. For those who took an opportunity to denigrate - bugger you.
  2. Basil Fawlty

    Is airbnb putting me out of business after 15 years? Because Something Is...

    Goodness, that statement must affect your bias. But thanks for the comment.
  3. Basil Fawlty

    Is airbnb putting me out of business after 15 years? Because Something Is...

    No seriously - thanks for the supportive feedback.
  4. Basil Fawlty

    Is airbnb putting me out of business after 15 years? Because Something Is...

    no of course not. Not negative or aggressive at all. what was your mother's house like? did that affect your posting?
  5. Basil Fawlty

    Is airbnb putting me out of business after 15 years? Because Something Is...

    Many thanks, and no the place certainly does not stink of cats... Whoa.
  6. Basil Fawlty

    Is airbnb putting me out of business after 15 years? Because Something Is...

    Its a mystery. Good questions, though. Thought we had the answers, but time to take another look. Many thanks. Green Cat
  7. Basil Fawlty

    Is airbnb putting me out of business after 15 years? Because Something Is...

    We have been up and running since 2005. We are a smaller b&b - just four rooms - in Kitsap County, Washington State. We're an hour from downtown Seattle by the Bainbridge ferry. We noticed in 2014 that a few properties in our area were on airbnb, and decided to join as a vacation rental as our...
  8. Basil Fawlty

    Airbnb officially opens up platform to hotel distribution

    Yeah, I'm with you - except - in our area of West Puget Sound (Kitsap County) airbnb is putting us out of business. With 167 local "hosts" we have seen a nearly 50% drop in our own website bookings. We have nothing - and I mean nothing - in March, April, etc. going forward. We also can rent...
  9. Basil Fawlty

    I Need A Vacation...

    Just moving your mom alone is enough to cause severe stress. That is a turning point, and sorting out family belongings is tough psychically. Innkeeping itself is stressful, even on good days when all the guests are great and nobody complains! Sorry to get all wooga-wooga West Coast woo-woo...
  10. Basil Fawlty

    Serving time

    For 12 years we served a hot breakfast buffet from 8:30-10. Recently we noticed that travelers get here, they chill out and wake up later then they thought. Now we say we serve a breakfast buffet between 9am-10, and not a peep - yet. Its only May! We do provide an "early bird" or "on the go"...
  11. Basil Fawlty

    Is it worth it to sell your B&B as a business with the overwhelming ubiquity of airbnb around?

    When we opened in '05 we envisioned selling as a business when we retired. Now, with airbnb all around us, who would want to jump through all those county permit issues (our county is one of the worst), the WA state business license, the Health Department License, the Transient Accommodation...
  12. Basil Fawlty

    Local TV, Cable, Netflix, Hulu, Prime - Which one?

    We did the ROKU Route and its worked out great. A lot simpler, cheaper, and quite an interesting array of options. Some of our older guests need walking through but the remote is way simpler than a cable remote and we've made sure they can access a fox sports channel, etc. Haven't heard any...
  13. Basil Fawlty

    I felt like I was in a skit on how to be an annoying B&B guest

    Yeah, we're out in a rural area in West Puget Sound, but with GPS folks just pop on over and ring the bell for a tour. There is now a sign on the door: Please make sure you have a confirmed reservation. Please call our cell to arrange a tour. Then, if they persist and ring the bell, we are...
  14. Basil Fawlty

    What to do when you have a no child under 12 policy and the guests show up with two small children (4 & 6)

    Yup. Bullet point advice taken - and implemented! Many thanks!
  15. Basil Fawlty

    What to do when you have a no child under 12 policy and the guests show up with two small children (4 & 6)

    No,no - good ideas, all! Thanks for the feedback. PS I like your Mark Twain quote!
  16. Basil Fawlty

    What to do when you have a no child under 12 policy and the guests show up with two small children (4 & 6)

    Brava, bravo, and bravissima! I lose my nerve at the crucial moment, but you're right, if we don't stick to our own policies, there will be blowback from other guests who have booked for a nice, quiet getaway...
  17. Basil Fawlty

    What to do when you have a no child under 12 policy and the guests show up with two small children (4 & 6)

    Many thanks for your feedback and ideas! As the comment above yours points out, we need to do better to make our policies clear. As it is, guests must check the "I've read all this stuff" box before they can make the booking, but to be fair, how many times have I looked at that same box on...
  18. Basil Fawlty

    What to do when you have a no child under 12 policy and the guests show up with two small children (4 & 6)

    We have a very clearly stated set of policies which a guest booking online must agree to - they have to check the "I have read these policies" box before the system will allow them to continue their online booking. Also, each room description on our website states that we can not accept infants...
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