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Riki brings up the points I would question... is this a location that has high tourist volume already? 12-14 rooms might be ideal for income, but only if there are guests IN the rooms... just wondering since this property doesn't have a track record to view. With no prior business traffic you...

I buy a bulk package of printable postcards (4 to a sheet) from Staples or Office Depot. On check-in, there is a stack of postcards (one printed for each guest) with a spot at the top for their name and room #. Each card has the following: -a checkbox for "I have made other plans for breakfast...

I always keep my eye out for something new and different ... however, whenever I have offered anything "not traditional" (for instance, I thought Chicken & Dumplings would make a wonderful chilly morning breakfast) it's always been a no-go. And easily 75% of our guests (usually the husband) have...

We use 10" plates and regardless of whether they had the fruit dish or not I add a strawberry garnish which I slice part-way through and fan slightly... Only problem is when I occassionally cannot find a decent box of strawberries in the store. Just that single strawberry really seems to...

Mine gets so bad that only prescription topical steroid works.

I think my favorite guest quirk is when they leave right after breakfast and the room looks as if no one has slept in it. Ooooo...me, too!!!

Sometimes I think it would be nice to do breakfast this way, but our "options" that guests select on a breakfast card the evening before is what makes us stand out from other b&bs in our area. Too many people have told us how much they appreciate it and we have had sufficient repeat business...

I have bowls of minimoos and mini french vanilla creamers sitting near coffee and on each table. I also have small (pint size) milks - one or two whole and one or two reduced fat - in the small fridge in the common area. So few people actually seem to drink milk any more, and I've found quite a...

Silly me!!

Absolutely. I have a small table by the kitchen door and point it out during welcome tour ... there is a small sign sitting on it.

We have a café area for the guests with a keurig machine (coffee) and a water dispenser and mini-fridge with milk for cereal and lemon for tea. We have some dry cereals and a few snacks (nuts, m&ms, chips). And a small ice-machine and a few assorted individual size juices. Therefore, guests have...

Ditto

I've just had a new irritating guest behavior occur (curious if anyone else has experienced this...)! Guest who has been here a few days (and will be here throught the weekend) has been HIDING dirty dishes -- behind picture frames, furniture, plants, etc... AND putting dirty dishes back among...

I recently had someone tell me that they would love to do TA reviews, but they refuse to "register" with TA in order to do so....

Personally, I LOVE it! It did take almost a minute to load, but Halloween is my favorite holiday and you did an awesome job with the picture transformation!! If it were "scary" or "gorey" it might be offensive to some potential guests, but I think your image is tastefully done and the only...

#13 in triplicate!!! (especially when it occurs past 10pm!) Ditto on just about everything else mentioned as well!! (amazingly ALL of these things have occurred from only one particular source of guests that I have mentioned in a previous string of posts regarding PITA's)

We have the Homedics SoundSpa Fusion Clock Radio in each room. It has ipod dock that charges while it plays, a cord to attach non-ipod players, several alarm options, as well as 6 nature sounds ... Most guests comment that they loved it ... We got them at Bed Bath and Beyond for somewhere around...

Ugh... We actually did have one guest show up after I declined their res and I had deleted all their info so I no longer had a copy of the "decline" email I sent them -- I NEVER delete them anymore!! She only had the initial request email which clearly states that it is NOT a confirmation, but...

I use Res Key (love it!) and what I would do in the case of a DNB is same as I do when someone requests a res when I've forgotten to block time when we were planning to be away OR if someone has called and booked the room via phone and I had not yet entered it on computer ... All requests...

Wow, so glad I just read this post! Just had someone check out while I was away and DH was left in charge... I told him to be sure to get their CC info because the exp date on card used for deposit had passed. Of course, he forgot... ... but I kinda blame myself as I had 4 whole days to ask...