Email from unhappy guest

[JimBoone]

I tend to agree with PS as a reply goes. Not a lot you can do after the fact.
One thing that popped up in reading this.... there was no fail safe mechanism that night. I am not suggesting you did anything wrong. It sounds as if that was explained. Did anyone take them to their room? That could have helped address any immediate need.
I guess I just thought about how guest management could have mitigated some of the challenges. That is definitely more challenging with a fill-in..

One thing that popped up in reading this.... there was no fail safe mechanism that night. I am not suggesting you did anything wrong. It sounds as if that was explained. Did anyone take them to their room? That could have helped address any immediate need.

I should clarify a bit, unlike most on the list we are a mom & pop motel with 8 numbered guest rooms open to a common porch with parking more or less at their door, guests are not normally escorted to their room. The office and our living quarters are at one end of the building, access to the office is by ringing door bell, after about 9pm a guest would need to give me time to grab a robe and run to the door. In our absence it would require a few more steps to the daughter's house on the other side of the driveway, but probably a shorter distance than I've walked to the office at some larger properties I've visited, I think she also shares her cell number with guests.

 

[happykeeper]

I tend to agree with PS as a reply goes. Not a lot you can do after the fact.
One thing that popped up in reading this.... there was no fail safe mechanism that night. I am not suggesting you did anything wrong. It sounds as if that was explained. Did anyone take them to their room? That could have helped address any immediate need.
I guess I just thought about how guest management could have mitigated some of the challenges. That is definitely more challenging with a fill-in..

One thing that popped up in reading this.... there was no fail safe mechanism that night. I am not suggesting you did anything wrong. It sounds as if that was explained. Did anyone take them to their room? That could have helped address any immediate need.

I should clarify a bit, unlike most on the list we are a mom & pop motel with 8 numbered guest rooms open to a common porch with parking more or less at their door, guests are not normally escorted to their room. The office and our living quarters are at one end of the building, access to the office is by ringing door bell, after about 9pm a guest would need to give me time to grab a robe and run to the door. In our absence it would require a few more steps to the daughter's house on the other side of the driveway, but probably a shorter distance than I've walked to the office at some larger properties I've visited, I think she also shares her cell number with guests.
.

Absolutely JB I would not expect you to escort folks to their room normally or even at all and if your daughter provided a way for the guests to communicate with her in the case of a problem, then there was a fail safe in place and the whole enchilada rests upon your guest. They had a way to get help and passed.

 

[gillumhouse]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

They are burgundy color drapes with a lining layer. I asked my daughter who happens to be in that room now if the room is dark dark. She said yes, it is. She does not like a room that is not dark.

 

[EmptyNest]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night

 

[JimBoone]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.

 

[EmptyNest]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

I don't think solid wood shutters is your answer you don't want the place to look boarded up and guests aren't going to go outside to close them.
you can purchase blackout lining fabric and just back your current curtains with it or when you do new ones be sure to have black outlining in them.
Did the wife make them? If so I bet she could easily add a blackout panel to the back of curtain.
especially if they are shir on the rod type. Or something like this would work
https://www.amazon.com/gp/aw/d/B01KX0M4E6/ref=mp_s_a_1_3?ie=UTF8&qid=1489507438&sr=8-3&pi=AC_SX236_SY340_QL65&keywords=blackout+curtain+liner+fabric&dpPl=1&dpID=51OkB4v5XNL&ref=plSrch

 

[Generic]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

Honestly, there is nothing that really replaces having good blackout curtains. You can even sew them into curtains if they are wide enough to really cover the window.

 

[Morticia]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

So what you're saying is this guest couldn't figure out how to get those panels to overlap? Or is the gap at the sides?
Those look fine to me.
You can't see thru them, right?
If it's a matter of a gap, you might be able to add a strip to the edge of one panel to overlap.

 

[EmptyNest]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

Or https://www.selectblinds.com/rollershades/reminiscent-vinyl-roller-shades.html
they have blackout roller shades you could put inside windows

 

[JimBoone]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

So what you're saying is this guest couldn't figure out how to get those panels to overlap? Or is the gap at the sides?
Those look fine to me.
You can't see thru them, right?
If it's a matter of a gap, you might be able to add a strip to the edge of one panel to overlap.
.

You can't see thru them, right?
If it's a matter of a gap, you might be able to add a strip to the edge of one panel to overlap.

Not a gap and not bright to me, but we are all different, I can see that there is light on the other side of the curtains, but find the room dark. To follow up I took these at dusk this afternoon, front window on left and looking back into the room on the right side, should see outline of rear window.

 

[JimBoone]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

I don't think solid wood shutters is your answer you don't want the place to look boarded up and guests aren't going to go outside to close them.
you can purchase blackout lining fabric and just back your current curtains with it or when you do new ones be sure to have black outlining in them.
Did the wife make them? If so I bet she could easily add a blackout panel to the back of curtain.
especially if they are shir on the rod type. Or something like this would work
https://www.amazon.com/gp/aw/d/B01KX0M4E6/ref=mp_s_a_1_3?ie=UTF8&qid=1489507438&sr=8-3&pi=AC_SX236_SY340_QL65&keywords=blackout+curtain+liner+fabric&dpPl=1&dpID=51OkB4v5XNL&ref=plSrch
.

Light blocking shade may be the best solution. I was not thinking of outside shutters, rather a shutter on the inside of the room. Some years back inside shutters were popular, not sure about now days. Present curtains don't seem to have been a problem with most guests, problem I see with any additional liner is that there is already so much material it is difficult to push them aside if you want the windows open, because of the shelf above curtains fit inside the frame rather than outside, just old time curtains on a rod.

 

[Silverspoon]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

Or https://www.selectblinds.com/rollershades/reminiscent-vinyl-roller-shades.html
they have blackout roller shades you could put inside windows
.

Installing blackout roller shades was the solution we used last year when a guest voiced concern, before arrival, that light might peek in between the cracks in the shuttered windows. It cost us a few bucks but it's done. If it wasn't a complete black out at least she knew we tried and seemed in good spirits.

 

[Lee2014]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
.

I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
.

Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
.

I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
.

So what you're saying is this guest couldn't figure out how to get those panels to overlap? Or is the gap at the sides?
Those look fine to me.
You can't see thru them, right?
If it's a matter of a gap, you might be able to add a strip to the edge of one panel to overlap.
.

You can't see thru them, right?
If it's a matter of a gap, you might be able to add a strip to the edge of one panel to overlap.

Not a gap and not bright to me, but we are all different, I can see that there is light on the other side of the curtains, but find the room dark. To follow up I took these at dusk this afternoon, front window on left and looking back into the room on the right side, should see outline of rear window.

.

Dusk time?!? Was the outside light on? Wow! Pretty dark to me…

 

[Jcam]

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.
Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.
I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you..

Wow. They were expecting quite a lot. I will imagine your rooms are not below 50 degrees in the winter and probably heat up to 65 in about an hour. That might be a tad too long. Did you know this person was coming? If not, nothing to do. If yes, perhaps a preheat if you have an idea of arrival time.
Do you have info for how the guest can contact you? That's what they should be told, not that no one is around.

Guest was an unexpected walk in at 11PM. We heat the odd numbered rooms so that the building isn't cold, often preheat or cool rooms if a guest is expected. Thermostat knob is numbered from 1 (hot) to 10 (cold) I suspect some folks don't read the unit or the guest book and tend to think higher number is hotter.
This weekend we were out of town, Maxine's dad's health and her brother had managed to tumble from a second floor balcony, but daughter lives next door to us and gives guests her number.

Light blocking - if there's a gap in the drapes that should be addressed. We have blinds that no one can operate. They are always open, not closed. The drapes are not light blocking, which is a bit exciting at 4am in July. ;-) Guests are supposed to use blinds and drapes in conjunction.
As for this guy? A simple reply that you understand he did not enjoy his stay. Thank him for taking time to write his list.

He seems to be saying that the 60 watt bulb on the porch made the room too bright at 11PM, daughter said he used wash clothes to cover, alarm clock, TV receiver and the time on the microwave. Same curtains and heater in my room, while not totally black it is dark, but then I shut my eyes when I sleep.

I don't understand why he stayed at all as you don't have a blog he could complain on!
Actually, given he has said the other place wants to hang your comments on the wall, I'd be very brief in response. As you don't know what he's planning to do with his response from you.

I tend to agree will all the comments, just a brief response that I'm sorry he was not pleased with his visit.
.

I have to cover all those things, too. A 60w bulb would be very bright if the light couldn't be blocked. I had to get black out drapes because the motel 3 doors up the street has some sort of sodium light in their parking lot that shines directly at my window.
Given all the exterior lights in my neighborhood, I can walk thru my entire building at midnight without turning on a light. I need those black out drapes to sleep.
However, Gomez does not have good night vision so we do plug in a nightlight in the bathroom when we travel.
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I also have that - the VFD has a light on their parking lot that shines directly into the "workshop" window and is a direct shot into my bedroom. My guestroom drapes are lined and although I have had a few unplug the clock/radio, no one has complained of not dark enough - YET.
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Quick question as I plan for the future, you say your drape are lined, by lined do you mean a normal lining layer of material or a hotel type drape with a blackout lining that totally block all light?
Our curtains are a mostly black material with a lining layer, but not a blackout layer, knowing how others approach this will help me plan
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I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them. I didn't have when we were a B&B just cellular shades but the were not blackout ones. I would never be able to sleep in our guest rooms now :-(
my bedroom is a black hole at night
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I always expect a hotel to have the blackout curtains underneath the regular curtains. I suggest you add them.

I'd be the first to agree that we aren't a typical hotel, I describe us more as a visit with grannie, and most guests like the differences, but this gentleman just stopped in and we were not what he expected.

By nature of design a normal purchased drape won't fit and would change the look of the room. Curtains are home made as is everything else in the rooms. I once considered solid wood shutters for the interior, maybe I should revisit that idea.
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So what you're saying is this guest couldn't figure out how to get those panels to overlap? Or is the gap at the sides?
Those look fine to me.
You can't see thru them, right?
If it's a matter of a gap, you might be able to add a strip to the edge of one panel to overlap.
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You can't see thru them, right?
If it's a matter of a gap, you might be able to add a strip to the edge of one panel to overlap.

Not a gap and not bright to me, but we are all different, I can see that there is light on the other side of the curtains, but find the room dark. To follow up I took these at dusk this afternoon, front window on left and looking back into the room on the right side, should see outline of rear window.

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Dusk time?!? Was the outside light on? Wow! Pretty dark to me…
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I would personally write this off - chap is clearly a stone cold nut job - even if he was a bit bothered by the light (which isn't much) he clearly can't write or spell.
"I would never stay anywhere that didn't have a blog" - really cos apparently you just did

 

[curtainindubai]

I am believe that curtains are the best option specially blackout curtains i found best option for a happy sleep.