I don't think you'll get a third time if he got charged. What a numbskull!.
I charged this time. I can't keep moving a rez without getting something.BananaE29 said:I don't think you'll get a third time if he got charged. What a numbskull!
I don't know the facts either. All I got was that the guest had to work. Thing is, they were coming from so far away that it wasn't just one night here. My guess is it was a whole vacation.well ... I don't know the facts of this situation obviously. But I've got family members that get called into work last minute all the time. The obvious: obstetrician, nurse, doctor, prenatal sonographer --- someone is sick or whatever and they get called to cover. This is not an option. But also the not so obvious: the IT guy and the pizza delivery guy. The delivery guy and the prenatal sonographer are most abused. If they refuse to cover, they are out of a job.
Not saying it's right or fair to anyone. Not saying you don't have the right to charge for the cancellation. But there are lots of situations where it's absolutely the truth..
SighI don't know the facts either. All I got was that the guest had to work. Thing is, they were coming from so far away that it wasn't just one night here. My guess is it was a whole vacation.well ... I don't know the facts of this situation obviously. But I've got family members that get called into work last minute all the time. The obvious: obstetrician, nurse, doctor, prenatal sonographer --- someone is sick or whatever and they get called to cover. This is not an option. But also the not so obvious: the IT guy and the pizza delivery guy. The delivery guy and the prenatal sonographer are most abused. If they refuse to cover, they are out of a job.
Not saying it's right or fair to anyone. Not saying you don't have the right to charge for the cancellation. But there are lots of situations where it's absolutely the truth..
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I just tell that I'm an employee and that the manager isn't in and I'm not allowed to give out his phone number or email. Unless you want me to get fired. Do you want me to get fired?And, just for fun - the doorbell rings at 10 with one of today's check ins, just so excited to be here!!!
2 minutes later, another car pulls in. Guy with the gets out. Ok, Gomez can get this one - salesman of some sort. Because all innkeepers are free to talk at 10 am!.
Of course not. I definitely would have charged also.I don't think you'll get a third time if he got charged. What a numbskull!.I charged this time. I can't keep moving a rez without getting something.BananaE29 said:I don't think you'll get a third time if he got charged. What a numbskull!
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I just tell that I'm an employee and that the manager isn't in and I'm not allowed to give out his phone number or email. Unless you want me to get fired. Do you want me to get fired?And, just for fun - the doorbell rings at 10 with one of today's check ins, just so excited to be here!!!
2 minutes later, another car pulls in. Guy with the gets out. Ok, Gomez can get this one - salesman of some sort. Because all innkeepers are free to talk at 10 am!.
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Our owner just turned 93 yesterday. (Nope, she's not available to take your call today.)Generic said:I just tell that I'm an employee and that the manager isn't in and I'm not allowed to give out his phone number or email. Unless you want me to get fired. Do you want me to get fired?
BTW, the guy had a tie. I obviously didn't proof my original: Guy with the gets out. Guy with TIE gets out.And, just for fun - the doorbell rings at 10 with one of today's check ins, just so excited to be here!!!
2 minutes later, another car pulls in. Guy with the gets out. Ok, Gomez can get this one - salesman of some sort. Because all innkeepers are free to talk at 10 am!.
Id have been "she is celebrating her 93rd birthday with family today" - guarantee they wouldn't have a comeback!I just tell that I'm an employee and that the manager isn't in and I'm not allowed to give out his phone number or email. Unless you want me to get fired. Do you want me to get fired?And, just for fun - the doorbell rings at 10 with one of today's check ins, just so excited to be here!!!
2 minutes later, another car pulls in. Guy with the gets out. Ok, Gomez can get this one - salesman of some sort. Because all innkeepers are free to talk at 10 am!.
.Our owner just turned 93 yesterday. (Nope, she's not available to take your call today.)Generic said:I just tell that I'm an employee and that the manager isn't in and I'm not allowed to give out his phone number or email. Unless you want me to get fired. Do you want me to get fired?
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Hubby (the Manager) always gets me to pretend he's the part-time employee so he can be blamed for things without it looking bad, haha!I just tell that I'm an employee and that the manager isn't in and I'm not allowed to give out his phone number or email. Unless you want me to get fired. Do you want me to get fired?And, just for fun - the doorbell rings at 10 with one of today's check ins, just so excited to be here!!!
2 minutes later, another car pulls in. Guy with the gets out. Ok, Gomez can get this one - salesman of some sort. Because all innkeepers are free to talk at 10 am!.
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Just booked another night. I seriously don't want to keep taking this person's money for not showing up..
How odd! Did they ask to use the charge from the last cancellation as a credit for this stay?Morticia said:Just booked another night. I seriously don't want to keep taking this person's money for not showing up.
Just booked another night. I seriously don't want to keep taking this person's money for not showing up..How odd! Did they ask to use the charge from the last cancellation as a credit for this stay?Morticia said:Just booked another night. I seriously don't want to keep taking this person's money for not showing up.
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No contact at all, the rez just popped up.BananaE29 said:How odd! Did they ask to use the charge from the last cancellation as a credit for this stay?Morticia said:Just booked another night. I seriously don't want to keep taking this person's money for not showing up.
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