Breakfast Diva
Well-known member
- Joined
- May 27, 2009
- Messages
- 5,911
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After years of sending back left items and rarely getting paid for it, we have now instituted a $20 postage and handling fee. At first, we thought $10 would do it, but just a few days ago it cost us more than that just to send back a light pair of sandals. So I upped it to $20.
This morning guests left 2 chargers (1 large one for a lap top and heavy). I called them as soon as they left, but the phone they made the reservation with was not a cell phone so they didn't get my message until they returned home. They wanted me to mail them back and I told them about our $20 fee and it was no problem.
They get their stuff back, I make a couple bucks for time and effort and I'm not feeling resentful this afternoon!
Does anyone else do this?
This morning guests left 2 chargers (1 large one for a lap top and heavy). I called them as soon as they left, but the phone they made the reservation with was not a cell phone so they didn't get my message until they returned home. They wanted me to mail them back and I told them about our $20 fee and it was no problem.
They get their stuff back, I make a couple bucks for time and effort and I'm not feeling resentful this afternoon!
Does anyone else do this?