Madeleine
Well-known member
- Joined
- Sep 29, 2011
- Messages
- 7,990
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Summer is when we get calls that go like this:
'Hi! You got any rooms? HOW MUCH?' <click>
And:
'Well, if you're full can you recommend somewhere else to stay? Do you have the number? What are their rates? Do they have a king bed available? Is it clean? Is it safe?'
And, the worst of the lot:
'Hi! We're planning to come to your town on vacation. How do we get there from the airport? (in another state, we give directions to the caller) Where are the beaches? Can you give me directions? (we tell the caller approximately where they are) How long will it take to get to...? (back in the same state with the airport) Can you give me directions to there from the beach? How much are your rooms? OK, well we want one night, what's your best rate? OK I have to ask my husband.' <click>
That last conversation was 10 minutes. I don't mind helping with ideas of things to do and how long it will take to get here from the airport. But a full itinerary? And you know she's calling back the econosleep down the street and staying for $69 now that she has all the info she needs to take her one night vacation. All the info the pimply teenager at the front desk couldn't tell her.
'Hi! You got any rooms? HOW MUCH?' <click>
And:
'Well, if you're full can you recommend somewhere else to stay? Do you have the number? What are their rates? Do they have a king bed available? Is it clean? Is it safe?'
And, the worst of the lot:
'Hi! We're planning to come to your town on vacation. How do we get there from the airport? (in another state, we give directions to the caller) Where are the beaches? Can you give me directions? (we tell the caller approximately where they are) How long will it take to get to...? (back in the same state with the airport) Can you give me directions to there from the beach? How much are your rooms? OK, well we want one night, what's your best rate? OK I have to ask my husband.' <click>
That last conversation was 10 minutes. I don't mind helping with ideas of things to do and how long it will take to get here from the airport. But a full itinerary? And you know she's calling back the econosleep down the street and staying for $69 now that she has all the info she needs to take her one night vacation. All the info the pimply teenager at the front desk couldn't tell her.