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    Linda of Strawberry Farm

    So sorry to hear this. I do believe she was one of the original gang.
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    insurance quote

    Insurance has many components to it. You can not expect to compare apples to apples with other places around as factors of location, size, type of services provided, age of the building among other factors. INSURANCE is NOT CHEAP!!! Have you asked the current owner / realtor what they...
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    Difficult news

    So very sorry to hear this news. His memory will carry on with you and in those walls he worked so hard to create. Thoughts and prayers for you.
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    Help with Problem Guest!!!

    I agree with Tom. Go in the room every day. This is YOUR property, YOUR investment! The other option is to make them turn in the heater every day and 'check it out' when they come in at night. Of course then you can check the front door to make sure it is closed. Both of these...
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    Beating back fee increases

    That was my first thought as well Arks! Tom, are the fees also applied to the hotels? If so, you may want to lobby with them. And if not, why not? Beachie, glad they are having some progress but there still is a lot of work to be done since almost all OTA's are also promoting vacation...
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    Rates for non-profits or corporate travel?

    Then that is your answer! But since you asked: We get a good share of gov. travel here, and some reg. bus guest. We set our business travel rate the same as the per diem rate... we do room + breakfast, only a few are tax exempt and must provide paperwork for me to honor that. To qualify...
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    How do you politely say -

    Do you have a sign outside where they can smoke? If not, I would put up a smoking post with a bucket (or such) to place their butts in. Maybe a sign stating no smoking except where indicated.
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    Air Hosts: do they

    Looked at a forum today that has a large variety of VR, B&B, Gurts etc on it. Said they happened to look in the kitchen drawer to see dirty food marks on the silverware. Linens were left on beds etc. The way it read it sounded like the guest was to totally clean before departure. We...
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    "We're checking in tomorrow and I want to let you know..."

    Some must have paper but thankfully only a few.
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    How Far Do You Push It...?!?!

    Had people arrive as I was serving breakfast to those currently occupying their room. Me: Sorry, as your confirmation states check in starts at 3. Guest: Oh, we have been traveling all night so excited to be here, we just want to take a nap before heading down to [big city] for the day...
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    We're Leaving Tomorrow... NOT!

    Interesting... did not know this. Another reason to take payment at check in. BUT I don't think they are speaking about charges for services rendered on a reservation which was made, and agreed.
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    Hello! Innkeeper 18 years, new here.

    Welcome Momdog. As of July 2 we started year #21. I can't believe it...some days it feels like yesterday and some days I feel like it has been my whole life! The great times and the hard times make innkeeping an interesting life. Enjoy the group, and chime in as often as you wish!
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    Short-term rentals now taxed in Massachusetts - you should hear the owners screaming!

    I hope this is just step one and the state/city/county continues to push for equality to those who have been 'paying the price' in every aspect from day one. They keep talking the talk here in my area, while in the big city near me they have tried a couple of different strategies which has...
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    Freaking Out!

    It is a different world now with the Air mindset. And with no one reading, it is worse! I agree that is would be best to explain as you are passing the kitchen to show the patio. BTW.... A reminder on the kitchen fridge may help, though Mort didn't have much luck with that when she had one up.
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