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We have been up and running since 2005. We are a smaller b&b - just four rooms - in Kitsap County, Washington State. We're an hour from downtown Seattle by the Bainbridge ferry. We noticed in 2014 that a few properties in our area were on airbnb, and decided to join as a vacation rental as our...

When we opened in '05 we envisioned selling as a business when we retired. Now, with airbnb all around us, who would want to jump through all those county permit issues (our county is one of the worst), the WA state business license, the Health Department License, the Transient Accommodation...

We have a very clearly stated set of policies which a guest booking online must agree to - they have to check the "I have read these policies" box before the system will allow them to continue their online booking. Also, each room description on our website states that we can not accept infants...

Dear Folks - Green Cat Guest House here with some great news. We have been working with Ms. Kari Willis - who expressed an interest in becoming an innsitter, or, interim innkeeper, - on this website - last winter/early spring. We noticed her entries here and contacted her about working with us...

What does it mean (if anything) when a guest leaves a single coin on a bed, side table or counter? Once in a great while it seems as if a single coin has been specifically placed. Is it a comment on service? Have I missed a traditional mode of guest communication ? Perhaps I need a small...

Basil Fawlty here. I guess I'm behind the 8 ball on this one. I just discovered that Facebook and Tripadvisor have a new interactive link - and I just forgot the name. Sigh. Tripadvisor is not my favorite thing to put it mildly, but the review trend is now a permanent part of the culture at...

We had two parties this weekend who, between the four of them, can't eat much. the Party of the First Part can't eat any dairy the Party of the Second Part can't eat any products containing gluten between the two of them we cooked - vegan frittata, fresh fruit and berry compote, house-made...

Dear Colleagues - we are in the process of shopping for new insurance. Our insurance company, Allied is dropping the home-based business insurance we've had for 6 years and wants us to upgrade to commercial. Our insurance goes from 1400.00 a year to 4500. We are a four room bed and breakfast...

We recently had a guest who booked saying they had a gift card from Bed and Breakfast.com. When they arrived we were all puzzled to discover that it was a Costco/B&B.com gift card and not only had we never heard of such a thing, we couldn't process it. Maybe we were behind the 8 ball as it...

Green Cat Guest House is looking for an innsitter from July 31st-October 10th. What, are we NUTS? Well, yes, 'cause we're also professional actors and somebody made us a joint offer we can't refuse. We've been in business since 2004, and this is the first time both of us will be away from the...

Ok, so I had an unruly group of wedding revelers here last month - I believe I've "bleated" about that already. They were drunk, disorderly and in the hot tub until 3am. When I came out to tell them cease and desist, the groom confronted me in the most aggressive way - and was restrained by...

We do smaller weddings on the property. Our contract says that the deck and hot tub are closed after 10:30pm. How do we go about removing revelers from the deck/hot tub after hours?? I hate to walk out there and be the Enforcer - but_ we live in concert with our neighbors and want folks to...

We rent out our whole guest quarters to groups as a vacation rental as it has a separate kitchen and entrance. We issue a short-term rental contract spelling out the rules on the grounds,deck and hot tub use. By and large most folks resepct the property. But, wow, the bad apples can be really...