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9 reasons why the other guy got the client

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domsmom

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$$$ .... I get a few calls a week from people "what are your rates?" "What day are looking for and I will check my availability" "Tonight" (or Tueday, or Friday- doesn't matter), I quote the room rates available and with the 10% off last minute availability. "Thanks" "would you like to book a room?" "no thank you"
Occassionally I will ask "what is your budget" sometimes it is 1/2 of my lowest price. And my rates are the lowest in town for a b&b and very competitive. That is when I tell them about the Motel 6 or Microtel. They won't find a better deal than mine, still comes down to the $.
They never asked about amenities, what does breakfast consist of, location- just price.
 

EmptyNest

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$$$ .... I get a few calls a week from people "what are your rates?" "What day are looking for and I will check my availability" "Tonight" (or Tueday, or Friday- doesn't matter), I quote the room rates available and with the 10% off last minute availability. "Thanks" "would you like to book a room?" "no thank you"
Occassionally I will ask "what is your budget" sometimes it is 1/2 of my lowest price. And my rates are the lowest in town for a b&b and very competitive. That is when I tell them about the Motel 6 or Microtel. They won't find a better deal than mine, still comes down to the $.
They never asked about amenities, what does breakfast consist of, location- just price..
These are just bargain shoppers. They don't care what you have to offer..they just want the cheapest price they can get. Sorry...the minute I heard that..it turned me off and I didsn't even want those kind of people staying. T
hey are not B & B people. Just want a place to crash at their price.
I would never haggle with anyone. Take it or leave it...I worked too hard to give my place away. I would rather my room stayed empty.
 

Morticia

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$$$ .... I get a few calls a week from people "what are your rates?" "What day are looking for and I will check my availability" "Tonight" (or Tueday, or Friday- doesn't matter), I quote the room rates available and with the 10% off last minute availability. "Thanks" "would you like to book a room?" "no thank you"
Occassionally I will ask "what is your budget" sometimes it is 1/2 of my lowest price. And my rates are the lowest in town for a b&b and very competitive. That is when I tell them about the Motel 6 or Microtel. They won't find a better deal than mine, still comes down to the $.
They never asked about amenities, what does breakfast consist of, location- just price..
I figure I have lost them when they balk at the price. They are not interested in what comes with the room, they just don't want to pay that price. So, I now ask what price did they think they were going to pay or what price are they willing to pay? And they balk again. I tell them I am not going to negotiate with them, I am just going to tell them where they can get a room for that rate. They then tell me. And it's generally another $40 off the rate I quoted.
So I tell them where they can get that rate. Whether it includes anything or not is not my problem. They are looking strictly at the price they were quoted, not what the add ons will add up to.
 

Morticia

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$$$ .... I get a few calls a week from people "what are your rates?" "What day are looking for and I will check my availability" "Tonight" (or Tueday, or Friday- doesn't matter), I quote the room rates available and with the 10% off last minute availability. "Thanks" "would you like to book a room?" "no thank you"
Occassionally I will ask "what is your budget" sometimes it is 1/2 of my lowest price. And my rates are the lowest in town for a b&b and very competitive. That is when I tell them about the Motel 6 or Microtel. They won't find a better deal than mine, still comes down to the $.
They never asked about amenities, what does breakfast consist of, location- just price..
Double post
 

domsmom

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Yes, I agree. Before I found this post I would try to fit what I do to the caller. Now I stick with what I offer.Thank you for helping me to realize what I need to do/say.
 
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