Anon Inn
Well-known member
- Joined
- Sep 26, 2011
- Messages
- 1,305
- Reaction score
- 135
I'm away in another state with DH in hospital
Doing inn stuff via phone and iPad, which at this time of year is fine. Yesterday my phone rang and the caller identified as being from boo k ng
Due to the kind postings of users here who have had problems with keeping control of their own inventory while using that particular service - I told the caller "I'm familiar with your company. It is not appropriate for our inn - would you please remove our number from your solicitation list". He proceeded to begin his spiel. I interrupted - saying " Did you just ignore my question?" He hesitated just long enough for me to add "This behavior is EXACTLY why I do not want to do business with your company - thank you" and I clicked off.
He followed up with an email saying he will be in our area next week and would like to stop by to talk about "how you achieve your excellent reviews"
I'm ignoring the email.
Sheesh.
I know this service works for many here on the forum - the the kind of problems related by some of the inns of our size would at the minimum - require more keeping-tabs-on-them and scrutiny time than I am able to give in our high season.
I don't want to risk our reputation if guests assume boo k ng's policies and ours are the same in case of cancellation. I don't want to have to constantly keep tabs on their description of our inn.
OK rant over.
Doing inn stuff via phone and iPad, which at this time of year is fine. Yesterday my phone rang and the caller identified as being from boo k ng
Due to the kind postings of users here who have had problems with keeping control of their own inventory while using that particular service - I told the caller "I'm familiar with your company. It is not appropriate for our inn - would you please remove our number from your solicitation list". He proceeded to begin his spiel. I interrupted - saying " Did you just ignore my question?" He hesitated just long enough for me to add "This behavior is EXACTLY why I do not want to do business with your company - thank you" and I clicked off.
He followed up with an email saying he will be in our area next week and would like to stop by to talk about "how you achieve your excellent reviews"
I'm ignoring the email.
Sheesh.
I know this service works for many here on the forum - the the kind of problems related by some of the inns of our size would at the minimum - require more keeping-tabs-on-them and scrutiny time than I am able to give in our high season.
I don't want to risk our reputation if guests assume boo k ng's policies and ours are the same in case of cancellation. I don't want to have to constantly keep tabs on their description of our inn.
OK rant over.