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LGBT - Lesbian Gay Bisexual and TransgenderedI don't know that abreviation but we get that sometimes with gay couples (im guessing thats what you mean) for myself don't give a monkeys, but you get the other half is in the car, town, shopping whatever and im checking in, - usually they come down for breakfast sometimes not.I see the point on one side, but I also know that some LGBT couples may be particulary shy and have one partner hide, unsure of your or other innkeeper reactions.We experience the 'surprise' extra guest with our room with a private entrance. We see them leave. They never show their faces in the inn. It's a pain.I think you are correct...she just feels like she has been "played" and I can't blame her. Of course the gang stayed and she made do. She will definitely charge for 2 extra heads and, out of concern for her breakables, take a cc imprint as security deposit for any damage. She is not set up for kids....no place to play, little trinkets here and there, a garden full of flowers just waiting to be trampled. Thank goodness they are just staying 2 nights.The least there should be is an upcharge for the extra people they brought. Same as if they showed up with 2 extra adults.Got a call from a fellow innkeeper for a "consult" this morning.....she needed a shoulder to cry on and some suggestions. Seems that a fellow called in Feb to book her entire 5 rooms for 2 nights this weekend. They have been going back and forth for months over who was going in which rooms. Like us, she is has an antique home and does not accept children. No mention of children in the ensuing room discussions. But, (and you already can guess what's next can't you?), the gang shows up with two little ones in tow.
His comment, "Well if we rented the whole place we should be able to bring our kids" She has never had 4 people in one room and is livid!
Grabbers for sure..
All of these things are learning experiences for us. NAIL THE GUESTS DOWN on EXACTLY how many people are coming, no more allowed in the door than the original number, and the number of children included in that number.
They did not, as they assume, RENT A HOUSE. They rented x number of rooms at an inn.
Here's my guess...everything will work out fine. And next time someone calls to rent every room she will be ready for them!
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Even when we make it perfectly clear that the reservation is for 2 adults only, the grabbers will see an opening and WHAMO....there is a 3rd person in the cottage. It has happened to us. We learned our lesson. No more brides, period.
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.After that ordeal with BD and the "Stepfather" I told Dh that it needs to be a law or something that we see the other person when someone checks into a room (with outside entrance). I really got upset as there were at least two times I never saw the people, AT ALL! They arrived late, and skipped breakfast, and left. I don't like it!Madeleine said:We experience the 'surprise' extra guest with our room with a private entrance. We see them leave. They never show their faces in the inn. It's a pain.
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Its just sad in my opinion that they feel its necessary to hide and makes me wonder how they have been treated in other places that they feel its necessary.
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It's very difficult for some to stand tall. And so they hide because they are afraid of being judged by others. Or worse, in some cases refused a room, get a lecture or have someone insist on giving them a room with two beds.
Most of us don't care at all. Part of being an innkeeper. But you do hear the stories from time to time. And of course, it takes everyone some time to be strong enough to approach ever case with your head held high.