This is the month of love, I am offering a special of BOGO the entire month. If a person cannot stay the second night, then they can't stay. So far we have had an outrageous month of fantastic guests. A great way to bring them in for the coldest worst month of the year, like tonight, we MAY get snow, or we MAY NOT. It is 51 degrees right now. So it's anyones game...tis is, afterall Virginia.
This dude emailed and called for this weekend, he cannot stay the second night. Okay, no big deal, but he wants the book online $10 discount. I have this code - uncoded - for the month of Feb on the online rez as they are getting, not just $10 off, but up to maximum room rate and tax off!
So...he calls and says he wants to know about the $10 off discount.
Here is the dilemma.
DH believes he should get the $10 off since he is not able to stay the second night. This is defeating my 2nd night rule, trying to get a full room rate from a stay (one night). I tell him, he is getting $165 off his room, he can choose or not choose to use it, he can stay late if he wants and not check out at 11am.
Your thoughts? Am I being hard nosed or sensible?
Two things happen here, DH walks in from being gone at work, and some times can provide clarity when I can't see the forest through the trees. Other times he is not here, walks in and doesn't get it.
This dude emailed and called for this weekend, he cannot stay the second night. Okay, no big deal, but he wants the book online $10 discount. I have this code - uncoded - for the month of Feb on the online rez as they are getting, not just $10 off, but up to maximum room rate and tax off!
So...he calls and says he wants to know about the $10 off discount.
Here is the dilemma.
DH believes he should get the $10 off since he is not able to stay the second night. This is defeating my 2nd night rule, trying to get a full room rate from a stay (one night). I tell him, he is getting $165 off his room, he can choose or not choose to use it, he can stay late if he wants and not check out at 11am.
Your thoughts? Am I being hard nosed or sensible?
Two things happen here, DH walks in from being gone at work, and some times can provide clarity when I can't see the forest through the trees. Other times he is not here, walks in and doesn't get it.