- Aug 9, 2008
- Reaction score
For those of you who issue your own gift certficates, how do you handle the remaining balance when the GC is used, but is worth more than the total bill? For example, if someone bought a GC for $500, but the recipient's bill came to $300, would you make them keep the balance on the GC or refund the cash? Would your answer change if the balance were a smaller figure? Where's the breaking point between maintaining the balance and refunding?