I'm so very annoyed,99% of our guests are lovely - but then there is somone who just spoils it all!
Guests left the place in a real state, and then I realise a beautiful Onkaparinga wool tartan picnic rug is gone..... I ring nice as pie on the answering machine asking if they may have taken it by mistake or perhaps they may know where it was put.
Well she rings back no apology whatsoever even though she says she has taken it and that SHE is annoyed and frustrated!!!
All this and I was being completely lovely !!!!!!!!!
The house B.T.W. was really left super dirty - well and truly above what is normal - and well outside policy, and a shocking changeover......... I didn't charge the excessive cleaning fee - I never do - even though I most certainly could have in this case !!!
Antimaccassars (armchair arm protectors) were draped over the corners of lovely antique paintings on the wall. Grease and dirt everywhere.
Items moved room to room, furniture moved, a silver teapot broken (we don't even mind breakage but you think they could leave a little note mentioning it ....)
Bags and bags of smelly rubbish left in the house.
Anyway my husband and I got stuck into it and worked for 5 hrs solid to get it back into shape and just as we finished the new guests arrived.
Luckily all is back to normal and we have nice guests again
Anyway just thought I would vent!!!
Julie
Guests left the place in a real state, and then I realise a beautiful Onkaparinga wool tartan picnic rug is gone..... I ring nice as pie on the answering machine asking if they may have taken it by mistake or perhaps they may know where it was put.
Well she rings back no apology whatsoever even though she says she has taken it and that SHE is annoyed and frustrated!!!
All this and I was being completely lovely !!!!!!!!!
The house B.T.W. was really left super dirty - well and truly above what is normal - and well outside policy, and a shocking changeover......... I didn't charge the excessive cleaning fee - I never do - even though I most certainly could have in this case !!!
Antimaccassars (armchair arm protectors) were draped over the corners of lovely antique paintings on the wall. Grease and dirt everywhere.
Items moved room to room, furniture moved, a silver teapot broken (we don't even mind breakage but you think they could leave a little note mentioning it ....)
Bags and bags of smelly rubbish left in the house.
Anyway my husband and I got stuck into it and worked for 5 hrs solid to get it back into shape and just as we finished the new guests arrived.
Luckily all is back to normal and we have nice guests again
Anyway just thought I would vent!!!
Julie