The Farmers Daughter
Well-known member
- Joined
- Jun 15, 2009
- Messages
- 1,018
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And how did you handle it?
We are in a small river village. We have one road in and one road out, and we are on it. We have a bad review posted on TA about the traffic in front of the Inn. Usually I inquire when guests book to help assist in room recommendations, but its not always successful. This particular couple were trouble to begin with and complained constantly even though I did my best to make them happy. At the end of the day, they still felt it necessary to diss me on TA. Its my only bad review. What can I do?
We are in a small river village. We have one road in and one road out, and we are on it. We have a bad review posted on TA about the traffic in front of the Inn. Usually I inquire when guests book to help assist in room recommendations, but its not always successful. This particular couple were trouble to begin with and complained constantly even though I did my best to make them happy. At the end of the day, they still felt it necessary to diss me on TA. Its my only bad review. What can I do?