Hospitality experience is not needed. We had none before were bought our inn.
Being hospitable is critical. We've seen so many innkeepers who can't make guests feel they're welcome in their home.
We train our team to greet guests when they walk in the door as if they're a favorite aunt they haven't seen in 10 years.
Yes! My husband and I have discussed the vision for the 'vibe' of our inn. We definitely want to offer the 'like visiting friends vacation' style accomodation and market to that space.