The Farmers Daughter
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- Jun 15, 2009
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These rare situations make me nervous. Sure they can pre pay you with a check, however if they are distructive, trash the room or something like that, you have no security..remnjava said:I just got a request from someone who said they don't have a credit card to hold the room, but they would like me to reserve a room for them in a couple of weeks. How would you handle it?
Thanks!
CNot to open that can of words, but when a credit card is given as a deposit or to secure a room it is for the room, it cannot be used for "trashing the room" - we like to think the guest thinks so, but it is not the case according to the credit card agreements. Aren't you one who had a story about this? Not to rehash it all, but you know what I mean, they pay for the room, full stop, can't be used for anything other than incidentals.The Farmers Daughter said:These rare situations make me nervous. Sure they can pre pay you with a check, however if they are distructive, trash the room or something like that, you have no security.remnjava said:I just got a request from someone who said they don't have a credit card to hold the room, but they would like me to reserve a room for them in a couple of weeks. How would you handle it?
Thanks!
C
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Yes, that was me. Long story short. I won that battle. I put on my website policy page that "When booking, guests agree to accept responsibility for any damages to their room". Document every and took photos. It worked.Joey Bloggs said:Not to open that can of words, but when a credit card is given as a deposit or to secure a room it is for the room, it cannot be used for "trashing the room" - we like to think the guest thinks so, but it is not the case according to the credit card agreements. Aren't you one who had a story about this? Not to rehash it all, but you know what I mean, they pay for the room, full stop, can't be used for anything other than incidentals.The Farmers Daughter said:These rare situations make me nervous. Sure they can pre pay you with a check, however if they are distructive, trash the room or something like that, you have no security.remnjava said:I just got a request from someone who said they don't have a credit card to hold the room, but they would like me to reserve a room for them in a couple of weeks. How would you handle it?
Thanks!
C