Just got a call" I'l be there at 9:30-10.m." .I said O.K.. Cottage will be unlocked. What time do you want breakfast tomorrow& got her order. She made a Webervations reservation for the 25&26, is'nt that Tues/Wed ?? Glad its open tonight and I got it ready. Never had this happen before. I didnt tell here she made a mistake on the reservation.....So goes the life of an Innkeeper !,,,,, Mary in Bridgewater, Va.
yes, i've had this happen. guests referring to the days' staying (including the day they check out), also have (myself) looked at the wrong month ... even had guests looking at the wrong year ... good thing the room is available for them!