Madeleine
Well-known member
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- Sep 29, 2011
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Hi gang!
We are in the process of getting a new reservation system set up. I'm not asking for help setting up or advice on what system to get. I need layout advice on how it should look to the guest.
Option 1: Guest clicks on 'Make a reservation' (or whatever the text is) and sees an availability calendar first where they select a date, then see rooms available for that date (photos and text) and an option to 'add to cart'.
Option 2: Guest sees a list of all rooms available on today's date (with photos and text) and has to enter their date to see those rooms.
I find it confusing to see the rooms first and not understand I have to pick a date. I'd rather see a calendar. But that's me. Maybe when it's set up it will be more intuitive to me. There is always the option to view the calendar so the guest doesn't have to keep randomly picking dates until they find one with openings. THAT drives me nuts.
What do YOU like?
We are in the process of getting a new reservation system set up. I'm not asking for help setting up or advice on what system to get. I need layout advice on how it should look to the guest.
Option 1: Guest clicks on 'Make a reservation' (or whatever the text is) and sees an availability calendar first where they select a date, then see rooms available for that date (photos and text) and an option to 'add to cart'.
Option 2: Guest sees a list of all rooms available on today's date (with photos and text) and has to enter their date to see those rooms.
I find it confusing to see the rooms first and not understand I have to pick a date. I'd rather see a calendar. But that's me. Maybe when it's set up it will be more intuitive to me. There is always the option to view the calendar so the guest doesn't have to keep randomly picking dates until they find one with openings. THAT drives me nuts.
What do YOU like?