One of our regulars arrived to check in one evening and said "Sorry, can't chat, the Great British Bake Off is on tv soon and I don't want to miss it" and quickly disappeared off to her room.
The following day I made chocolate tea cakes from that nights program and left a couple in her room with a label saying "As Seen On The Great British Bake-off".
She was so pleased and never forgot that..
Now THAT'S customer service! An unexpected surprise.Highlands John said:One of our regulars arrived to check in one evening and said "Sorry, can't chat, the Great British Bake Off is on tv soon and I don't want to miss it" and quickly disappeared off to her room.
The following day I made chocolate tea cakes from that nights program and left a couple in her room with a label saying "As Seen On The Great British Bake-off".
She was so pleased and never forgot that.
One of our regulars arrived to check in one evening and said "Sorry, can't chat, the Great British Bake Off is on tv soon and I don't want to miss it" and quickly disappeared off to her room.
The following day I made chocolate tea cakes from that nights program and left a couple in her room with a label saying "As Seen On The Great British Bake-off".
She was so pleased and never forgot that..
Yes! That!Highlands John said:One of our regulars arrived to check in one evening and said "Sorry, can't chat, the Great British Bake Off is on tv soon and I don't want to miss it" and quickly disappeared off to her room.
The following day I made chocolate tea cakes from that nights program and left a couple in her room with a label saying "As Seen On The Great British Bake-off".
She was so pleased and never forgot that.
Yes, I'd do it... but I'd be convinced the lady was a total nut job and I would tip toe passed her room each and every time..
2ndLife said:Yes, I'd do it... but I'd be convinced the lady was a total nut job and I would tip toe passed her room each and every time.
One of our regulars arrived to check in one evening and said "Sorry, can't chat, the Great British Bake Off is on tv soon and I don't want to miss it" and quickly disappeared off to her room.
The following day I made chocolate tea cakes from that nights program and left a couple in her room with a label saying "As Seen On The Great British Bake-off".
She was so pleased and never forgot that..
You're Awesome!Highlands John said:One of our regulars arrived to check in one evening and said "Sorry, can't chat, the Great British Bake Off is on tv soon and I don't want to miss it" and quickly disappeared off to her room.
The following day I made chocolate tea cakes from that nights program and left a couple in her room with a label saying "As Seen On The Great British Bake-off".
She was so pleased and never forgot that.
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