Madeleine
Well-known member
- Joined
- Sep 29, 2011
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Just got a call from a guest who has apparently been beating on the door for an hour. We are not home, we are gone for 2 days.
I asked them if they have their confirmation. Yes they do. It's for tomorrow. That's not what they wanted.
We review with them on the phone what they reserved. It's in the confirmation. They have multiple add ons which all have to be canceled. Dinner. Passes. Flowers. Etc.
Please read. Please.
I asked them if they have their confirmation. Yes they do. It's for tomorrow. That's not what they wanted.
We review with them on the phone what they reserved. It's in the confirmation. They have multiple add ons which all have to be canceled. Dinner. Passes. Flowers. Etc.
Please read. Please.