Quantcast

Return guests disappointed with changes

INNspiring.com | Innkeeper Forum & Innkeeping Resources

Help Support INNspiring.com | Innkeeper Forum & Innkeeping Resources:

seashanty

Moderator
Staff member
Moderator
Joined
Jun 2, 2008
Messages
5,694
Reaction score
16
return guests checked in
they were here 4 nites in 2006
booked the same room, 4 nites starting tonite
DISAPPOINTED that they have their own bathroom and a bigger bed ... they liked the old fashioned way of trundling down the hall to the bath and preferred the smaller bed. go figure.
they were wondering if it was the same room because of the new description. so they did read it and knew ahead of time that it was not the same. i've closed off the third floor to guests so can't put them up there to share a bath, have a smaller bed and maybe visit with our ghost.
 

EmptyNest

Well-known member
Joined
May 22, 2008
Messages
8,741
Reaction score
1
Good Grief...of course they are having to pay more aren't they??? No tellling what pleases people. Don't worry about it!! You are out of there soon enough.
 

Morticia

Administrator
Staff member
Administrator
Moderator
Joined
May 22, 2008
Messages
17,281
Reaction score
147
Goes along with your other thread on what different guests think of the same room. It was one of the biggest concerns repeat guests had when they booked...'You didn't change anything, did you?' Mostly they have liked the changes and have liked what I have left alone. Did get a big complaint when we redid the room that had the flood. Wrong wallpaper, didn't like the carpet, didn't like the location of the TV, where's the fridge?
People get attached to the weirdest things.
 

JunieBJones (JBJ)

Well-known member
Joined
May 22, 2008
Messages
3,893
Reaction score
0
Just proves they really enjoyed their last stay. They can enjoy it again.
 

sandynn

Well-known member
Joined
Jun 15, 2008
Messages
457
Reaction score
0
seashanty said:
... maybe visit with our ghost.
Anything else spooky happen recently?.
We are in the book Ghost Hunters Guide To Indianapolis. I have many guests ask me if one of us came up in the night and stood by their door. When I tell them we would not do that. They swear that someone came up the stairs very softly and stood by the door. Even when they are the only ones here. I just smile.
I have heard the ghost many many time when no one is here.
 

Copperhead

Well-known member
Joined
Jun 24, 2008
Messages
5,969
Reaction score
0
Some people are just creatures of habit and do not like change. I am sure they will find that they will like it just as much or better than their last stay.
 

Latest posts

Top