TheBeachHouse
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- Jun 24, 2013
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we are totally honest, but still get disappointed guests.
we have two rooms that are deeply discounted. People book them first - cuz they're cheap. And then complain.
One has the bath down the hall. The other is first floor so it has a limited view and might be noisy.
Should I say so? Should I say, "discounted price because the bath is down the hall?" We already say, "Private bathroom steps down the hall with antique clawfoot tub/shower combination."
should I say, "discounted price for limited ocean view and proximity to common area?" We already say, "First floor room, limited ocean view."
I find it frustration when people get upset after they chose the room. Of course you don't have the best view in the house. We charge more money for that room.
we have two rooms that are deeply discounted. People book them first - cuz they're cheap. And then complain.
One has the bath down the hall. The other is first floor so it has a limited view and might be noisy.
Should I say so? Should I say, "discounted price because the bath is down the hall?" We already say, "Private bathroom steps down the hall with antique clawfoot tub/shower combination."
should I say, "discounted price for limited ocean view and proximity to common area?" We already say, "First floor room, limited ocean view."
I find it frustration when people get upset after they chose the room. Of course you don't have the best view in the house. We charge more money for that room.