Copperhead
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Just saw this on a national chain's website 'ADA certified service animals welcome' Anyone know if they are now doing certifications?
Interesting question. Maybe this is the best way to handle the problem: have the pet room also designated as the ADA room.Thanks for that link, Harborfields! Good information.
Particular points of interest:
Let me ask this question - if you have a particular room(s) that are pet friendly, would you allow someone with a "service animal" to stay in a room that was not pet friendly?
- A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability.
- Some, but not all, are licensed or certified and have identification papers. You may ask the person who has the animal if it is a service animal required because of a disability. However, an individual who is going to a restaurant or theater is not likely to be carrying documentation of the disability. Documentation generally may not be required as a condition for providing service to an individual accompanied by a service animal. You may not insist on proof of state certification before permitting the service animal to accompany the person with a disability
- You may exclude any animal, including a service animal, from your facility when that animal's behavior poses a direct threat to the health or safety of others. For example, any service animal that displays vicious behavior towards other guests or customers may be excluded. You may not make assumptions, however, about how a particular animal is likely to behave based on your past experience with other animals.
There is a cabin rental company here who got into a major fuss with a guest. He clearly stated that his service animal was not a "pet" (which it says in this document). The cabin he wanted to rent was not pet-friendly at the request of the cabin owner and also as a way to offer that cabin to people who might have pet allergies. His argument was that his animal was not a pet and under ADA he should be allowed to rent any cabin he wanted.
What's your opinion on that one?.
My dog is a "therapy dog" and used in therapeutic settings. When we moved here (a different state) she was considered a 'service' dog and was allowed to fly on the air plane right at my feet.
Even tho she had certifications on paper, she had to pass a couple 'visible' tests and the airlines made it clear that whether she would be allowed to ride on the plane was completely dependent on how she behaved at the airport.
I would think a B&B would be able to do the same. I have never had a service dog show up here, but If someone asked to bring their service animal, I'd ask what their disability is, because I don't have a ADA room. Being historic and over 100 yrs old, in my state, I don't have to..
We were also told we do not have to meet ADA standards as we are 5 rooms.Sunshine said:I don't have a ADA room. Being historic and over 100 yrs old, in my state, I don't have to.
When it is not obvious what service an animal provides, only limited inquiries are allowed.My dog is a "therapy dog" and used in therapeutic settings. When we moved here (a different state) she was considered a 'service' dog and was allowed to fly on the air plane right at my feet.
Even tho she had certifications on paper, she had to pass a couple 'visible' tests and the airlines made it clear that whether she would be allowed to ride on the plane was completely dependent on how she behaved at the airport.
I would think a B&B would be able to do the same. I have never had a service dog show up here, but If someone asked to bring their service animal, I'd ask what their disability is, because I don't have a ADA room. Being historic and over 100 yrs old, in my state, I don't have to..
Sunshine said:My dog is a "therapy dog" and used in therapeutic settings. When we moved here (a different state) she was considered a 'service' dog and was allowed to fly on the air plane right at my feet.
Even tho she had certifications on paper, she had to pass a couple 'visible' tests and the airlines made it clear that whether she would be allowed to ride on the plane was completely dependent on how she behaved at the airport.
I would think a B&B would be able to do the same. I have never had a service dog show up here, but If someone asked to bring their service animal, I'd ask what their disability is, because I don't have a ADA room. Being historic and over 100 yrs old, in my state, I don't have to.
Thanks for that link, Harborfields! Good information.
Particular points of interest:
Let me ask this question - if you have a particular room(s) that are pet friendly, would you allow someone with a "service animal" to stay in a room that was not pet friendly?
- A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability.
- Some, but not all, are licensed or certified and have identification papers. You may ask the person who has the animal if it is a service animal required because of a disability. However, an individual who is going to a restaurant or theater is not likely to be carrying documentation of the disability. Documentation generally may not be required as a condition for providing service to an individual accompanied by a service animal. You may not insist on proof of state certification before permitting the service animal to accompany the person with a disability
- You may exclude any animal, including a service animal, from your facility when that animal's behavior poses a direct threat to the health or safety of others. For example, any service animal that displays vicious behavior towards other guests or customers may be excluded. You may not make assumptions, however, about how a particular animal is likely to behave based on your past experience with other animals.
There is a cabin rental company here who got into a major fuss with a guest. He clearly stated that his service animal was not a "pet" (which it says in this document). The cabin he wanted to rent was not pet-friendly at the request of the cabin owner and also as a way to offer that cabin to people who might have pet allergies. His argument was that his animal was not a pet and under ADA he should be allowed to rent any cabin he wanted.
What's your opinion on that one?.
It's really too bad that the guest HAD a place to stay but had to push to get something that was clearly off limits. We had a pet-friendly room but I know we're required to take the service animal in any room, no charge. It means a hell of a lot more cleaning for us, which is why we originally charged for pets.K9 said:Let me ask this question - if you have a particular room(s) that are pet friendly, would you allow someone with a "service animal" to stay in a room that was not pet friendly?
There is a cabin rental company here who got into a major fuss with a guest. He clearly stated that his service animal was not a "pet" (which it says in this document). The cabin he wanted to rent was not pet-friendly at the request of the cabin owner and also as a way to offer that cabin to people who might have pet allergies. His argument was that his animal was not a pet and under ADA he should be allowed to rent any cabin he wanted.
What's your opinion on that one?
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