MountainMystery
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- Feb 23, 2013
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So we're finally ditching the old pen & paper reservation system for the sparkly new online one and I'm sitting here trying to decide the best way to group our rooms. Maybe you can provide some quick advice?
We're a little 20-room, 2 story motel with rooms on and off creek, rooms with a single king or two queens, a suite, and a couple special rooms with kitchens or in-room whirlpools. We also have 1 accessible room and 2 smoking rooms.
My plan was to sort the rooms based on types of beds or amenities, on vs off creek, smoking vs non-smoking, and also separate out the accessible room. This creates a total of 10 different room types. However, a good percentage of our guests are older couples that require 1st floor rooms and won't stay anywhere else. Because we are in an area so often visited by seniors, I was thinking perhaps I should also separate 1st floor and 2nd floor rooms? If I do that, I'll then have 15 different room types. Even at only 10, I'm still a little concerned it's going to be overwhelming to someone looking at our site. What do you guys think? Take the chance so it's easier for guests to book the room types they want or need, or leave off 1st/2nd floor and just tell guests requiring a 1st floor room to call us instead?
We're a little 20-room, 2 story motel with rooms on and off creek, rooms with a single king or two queens, a suite, and a couple special rooms with kitchens or in-room whirlpools. We also have 1 accessible room and 2 smoking rooms.
My plan was to sort the rooms based on types of beds or amenities, on vs off creek, smoking vs non-smoking, and also separate out the accessible room. This creates a total of 10 different room types. However, a good percentage of our guests are older couples that require 1st floor rooms and won't stay anywhere else. Because we are in an area so often visited by seniors, I was thinking perhaps I should also separate 1st floor and 2nd floor rooms? If I do that, I'll then have 15 different room types. Even at only 10, I'm still a little concerned it's going to be overwhelming to someone looking at our site. What do you guys think? Take the chance so it's easier for guests to book the room types they want or need, or leave off 1st/2nd floor and just tell guests requiring a 1st floor room to call us instead?