Proud Texan
Well-known member
- Joined
- May 30, 2008
- Messages
- 2,685
- Reaction score
- 0
Without getting into a discussion of Gift Certificate expiration dates, I will state that our Gift Certificate has an expiration of 6 months. We have our reasons. Please no lectures.
This only means that the recipient has to make a reservation within the 6 month period. It can be for two years out, if that's what they want, but they have to make a reservation. For certain charity donations, we will extend the expiration date for 12 months.
I got a call today from a young lady who had purchased a Gift Certificate for her sister's birthday in June of 2011. The expiration was in November. O.K., she is calling 14 months after the purchase of the Gift Certificate.
The story was that during the year her sister lost a baby. That is very sad and very tragic. The point is, the sister received the gift certificate in June. The purchaser could have called me if the tragedy happened within the 6 month period (I can't be for sure it did) and I probably would have been compassionate and extended the deadline. But, seriously, 14 months after the fact? That's a stretch.
Last year we lost my mother-in-law to Altzheimer's and I lost two beloved aunts within the space of two months. My sister and my sister-in-law are both battling breast cancer. My step-mother is in the hospital, probably on her deathbed. Tragedy befalls us all. But, you know what? I still have to pay my bills on time and meet my financial obligations AND MEET DEADLINES. The banks don't give a flip about personal tragedy. It's not that they're cold-hearted. It's just business.
I feel like a first class heel, but if you bend your policies enough, they'll break.
This only means that the recipient has to make a reservation within the 6 month period. It can be for two years out, if that's what they want, but they have to make a reservation. For certain charity donations, we will extend the expiration date for 12 months.
I got a call today from a young lady who had purchased a Gift Certificate for her sister's birthday in June of 2011. The expiration was in November. O.K., she is calling 14 months after the purchase of the Gift Certificate.
The story was that during the year her sister lost a baby. That is very sad and very tragic. The point is, the sister received the gift certificate in June. The purchaser could have called me if the tragedy happened within the 6 month period (I can't be for sure it did) and I probably would have been compassionate and extended the deadline. But, seriously, 14 months after the fact? That's a stretch.
Last year we lost my mother-in-law to Altzheimer's and I lost two beloved aunts within the space of two months. My sister and my sister-in-law are both battling breast cancer. My step-mother is in the hospital, probably on her deathbed. Tragedy befalls us all. But, you know what? I still have to pay my bills on time and meet my financial obligations AND MEET DEADLINES. The banks don't give a flip about personal tragedy. It's not that they're cold-hearted. It's just business.
I feel like a first class heel, but if you bend your policies enough, they'll break.