I had to call Sams club and then hit 1 for account info.
The recording quickly told me that I can check my account online, make a payment, see when my bill is due or I can speak with a customer service representative, and that would cost $15.
Interesting I thought, as I was on the line to samsclub, someone called us about availability for graduation weekend in May. She listened to the message and then said "I want to know what rooms you have available for May 4th, then I will go online and book it and save $10."
So by booking online here, you do save $10, but this is not after you consume an hour or so of the innkeeper's time.
Maybe I should change the message to:
The recording quickly told me that I can check my account online, make a payment, see when my bill is due or I can speak with a customer service representative, and that would cost $15.
Interesting I thought, as I was on the line to samsclub, someone called us about availability for graduation weekend in May. She listened to the message and then said "I want to know what rooms you have available for May 4th, then I will go online and book it and save $10."
So by booking online here, you do save $10, but this is not after you consume an hour or so of the innkeeper's time.
Maybe I should change the message to:
- Please visit our website....to save $10 and check availability and reserve your room online.
- Please press 1 if you would like to pay $10 and speak to the innkeeper.