River Wren
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- Joined
- Oct 2, 2009
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I have recently been asked to do guest check ins. This is not normally something I do, so I am asking your advice.
Normally, I am a behind the scenes person ie: cooking, cleaning, laundry, gardening etc. The Inn where I have been asked to do this, takes payment at check in rather than check out. I have shadowed the owners on many occasions for training, but was curious as to how YOU ask?
For example, do you say ....
Welcome to the Maplewood Lodge....my name is Stephanie, let me show you to your room.
After the 'orientation tour' ask "What payment method would you like to use?" or something more graceful?
Anyway what do you do?
Thanks for any help.
Normally, I am a behind the scenes person ie: cooking, cleaning, laundry, gardening etc. The Inn where I have been asked to do this, takes payment at check in rather than check out. I have shadowed the owners on many occasions for training, but was curious as to how YOU ask?
For example, do you say ....
Welcome to the Maplewood Lodge....my name is Stephanie, let me show you to your room.
After the 'orientation tour' ask "What payment method would you like to use?" or something more graceful?
Anyway what do you do?
Thanks for any help.