Tim_Toad_HLB
Well-known member
- Joined
- May 8, 2009
- Messages
- 585
- Reaction score
- 0
Well, our usual local pattern on the TA rankings game with a few so called "colleagues" seems to have raised its head again.
Background: The vast majority of our respected colleagues share our position and philosophy on not prodding for reviews and letting them come from the sincere and objective satisfaction of our guests.
A few though play TA like its their own personal marketing tool and can;t stand the thought of anybody moving ahead of them in the rankings.
Thanks mostly to the advice found here about keeping it simple, prioritizing good guest relations, maintaining a positive attitude, etc.. we have received quite a few outstanding, sincere, unsolicited reviews in the last year. Nearly all of our fellow like minded colleagues will get a review here and there with no real pattern to the timing of them.
Almost like clockwork as we've moved ahead of the couple of competitors described above, they will get a flood of glowing reviews like a switch went on.
Frustrating as hell to deal with and really nothing to be done about it, just wanted to vent a little and than keveryone for reminding us what it takes on a daily basis to earn such accolades.
Thank you.
Background: The vast majority of our respected colleagues share our position and philosophy on not prodding for reviews and letting them come from the sincere and objective satisfaction of our guests.
A few though play TA like its their own personal marketing tool and can;t stand the thought of anybody moving ahead of them in the rankings.
Thanks mostly to the advice found here about keeping it simple, prioritizing good guest relations, maintaining a positive attitude, etc.. we have received quite a few outstanding, sincere, unsolicited reviews in the last year. Nearly all of our fellow like minded colleagues will get a review here and there with no real pattern to the timing of them.
Almost like clockwork as we've moved ahead of the couple of competitors described above, they will get a flood of glowing reviews like a switch went on.
Frustrating as hell to deal with and really nothing to be done about it, just wanted to vent a little and than keveryone for reminding us what it takes on a daily basis to earn such accolades.
Thank you.