swirt
Forum founder. Former Owner.
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Resurected this discussion from back in February. It was originally one thread but I will split it up by product. (I'll do my best to attribute who said what and convert usernames to present names as best as I can.) Some of these feature requests will apppear in multiple porduct trheads as they were addressed to "All". Feel free to keep adding to it. Please lets keep these on track as feature requests/bug fixes and not who likes which product best... Hopefully this will be fo help to John as they work on improving Webervations. (Most of these webervations suggestions came in before the "update" was offered on webervations, so soom may no longer apply)
swirt said:The ability to advance the mini-calendar forward in time as opposed to just being stuck with the current month or two months.
swirt said:The ability to attach photos to guest info, so that those of us with aging memories can remember who is who when they come back for a second time.
happyjacks said:-popdown for number of adults and number of children on reservation form
- popdown for guest pets on reservation form
- allow innkeeper to designate which rooms take pets (if a guest indicates a pet for a non-pet room, message directs them to a pet-friendly room)
gillumhouse said:I would like them to ask potential guests if they would like to see available packages - without having packages come up first or just the rooms so they do not know they can book a package.
One online reservation I tried had the packages come up first - which knowing how nervous (some) people are with computers - not wanting to accidently book a package when all they want is a room - would leave immediately (I know I would be afraid to click through). Then the problem was rooms showed but did not offer a way to get to packages. Now I find out I did not have the code for my packages on my Specials page (did not realize anything was needed there) for Webervations so have no idea how that would work (see potential guests are not the only ones who do not know things). Have not signed up for the new version yet so do not know exactly what it does.
Just since we are saying what we would like to see - that is mine. Packages is where I have an opportunity to make some money.
swirt said:Being able to add tracker code to the booking engine would be a very helpful feature. Example: add your Google Analytics code number and then you can track who actually makes it all the way through to the reservation and determine where others abandon the process.
swirt said:An emoticon (using the yellow smileys) rating system to rate the quality of the guest so that you don't have to read all your notes if they are on the phone with you and asking to come back.
= Good Guest / Easy Guest
) = Happy/Funny Guest
= Grumpy
:| = Pay and Go
8( = DENY Future Reservations
:$ = cheapskate
:? = unknown
happyjacks said:In the calendar view, to be able to click under the date AND beside the chosen room and go straight to the res form for that. It's a wasted step to have to click on the "reserve this date" button and then have to select the room.
swirt said:Breakfast tracker. When it comes to guests who come back we often ended up scratching our heads as to what we served them on previous times. In our second year we started recording it in the notes section when they check out. It would be nice if the system could keep a table of meals served each day, and then when looking up a guest could connect their dates of stay with the meals table and show you what you have served them in the past. It would be easier just recording it once per day instead of writing it in everyones notes when they check out.