The Farmers Daughter
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When you are speaking with a customer who has called to cancel a reservation, and they are no longer within the cancellation timeframe.
How do you break the news that they will be owing you money. Are you straightforward? Do you sugarcoat it?
Do you have a process or a Spiel?
(Spiel is basically a speech made to convince someone of something....if you're not up on your Yiddish)
I'm just kinda curious what everbody else does.
How do you break the news that they will be owing you money. Are you straightforward? Do you sugarcoat it?
Do you have a process or a Spiel?
(Spiel is basically a speech made to convince someone of something....if you're not up on your Yiddish)
I'm just kinda curious what everbody else does.