- May 22, 2008
- Reaction score
How do you handle a guest who shows up at the door with $300 in GC's that you don't accept? This was the first we knew the guest was even planning to use them. No comment was made about them when they booked. When we explained we don't take them, we were told 'you're on the website.' We asked if the guest had received any info with the GC and we were told they got a 'whole book of info.'