Who opened the flood gates??

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alias annie

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We have had wedding party guests this weekend and last. Med student, power line student, and military guests will be keeping us steady for a while during the week. The weekends are hit or miss with guests.
 

Arks

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Had a call late last night - wanted 2 beds in the room. Nope.
Yeah, I get 'em all the time requesting a room with 2 queen beds, like I'm a standard motel/hotel. They don't read the room descriptions, or anything else, of course. Mainly, they never do an availability search or they'd KNOW I don't have availability. I keep hoping as time goes on the younger generation will know how to use websites.
 

gillumhouse

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Well yesterday afternoon, I got a call from a town across the mountain asking for a room. When I found out where they were I kept trying to give them the number of the B & B in THAT town. I wondered if there was something wrong with them so while I waited for them to arrive, I texted her. Turns out, SHE was out of town, something they must have already determined. Really nice people. Gave the military discount and they paid cash - MORE than what rack would have been. Then she liked the salsa so much that she bought a jar of that and a mug this morning! The other couple - here on a special rate we did not tell them they were getting (visiting one of the girls in the office at City Hall), also gave a honking tip!

Now off to plant my flowers on Granny, Pappy, & the rest of the fandamily - have to take a friend to & from her dialysis tomorrow cuz the buses do not run on holidays. So the tomorrow got moved to today.
 

Morticia

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Reverse floodgates yesterday—$2500 in cancellations in ten minutes. Ouch! One was from a person who was rude on the phone (mumbling replies to questions, then getting snarky when I asked for a repeat of the answer), so I was happy to get the multiple emails saying he canceled weeks ago and why were we still emailing him reminders.
 

GoodScout

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I have lots of guests who thrill me when they call to cancel.
I also have wedding prospects who make it clear to me before they every book that I should be hoping they pick someone else.
 

Generic

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OMG... now 3 reservations on the books. Okay, one is from another country and the border isn't open, but it's a few months from now anyway.
 

Northern Dreamer

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Is anybody else experiencing this "problem". I've suddenly never had so many reservations on the books. About 3 weeks ago I had 3 or 4/week, now I'm full almost every night, about 30/week for my 5 rooms. A ten-fold increase over just a few weeks ago.

My door keypads can each hold 19 codes at a time, but I never knew that the software that keeps up with all the keypad codes also has a limit. But lately I keeps saying it just can't handle any more code for any keypad, unless I delete a few. So for far-off reservations I'm having to keep a list and will add their codes closer to arrival date. I've never had this problem before.

I suspect it's related to all the people who have been stuck at home for a year and are now free to travel, so I'm not foolishly expecting it's a permanent shift.
We've had a minimum of a booking a day (sometimes more) since the end of March! Summer is already here and BUSY! Turning folks aways for some weekends already full! I've heard it called "revenge tourism"!
 

alias annie

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Is anybody else experiencing this "problem". I've suddenly never had so many reservations on the books. About 3 weeks ago I had 3 or 4/week, now I'm full almost every night, about 30/week for my 5 rooms. A ten-fold increase over just a few weeks ago.

My door keypads can each hold 19 codes at a time, but I never knew that the software that keeps up with all the keypad codes also has a limit. But lately I keeps saying it just can't handle any more code for any keypad, unless I delete a few. So for far-off reservations I'm having to keep a list and will add their codes closer to arrival date. I've never had this problem before.

I suspect it's related to all the people who have been stuck at home for a year and are now free to travel, so I'm not foolishly expecting it's a permanent shift.
We used to just use holidays, anniversary dates, birthdays to give to guests, but this past year we are using the last 4 of phone numbers. It's hard to keep up with who is been entered and not, so when we get a break in guests, I will just empty and re-enter our code.
 

Arks

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It's hard to keep up with who is been entered and not, so when we get a break in guests, I will just empty and re-enter our code.
The software I use to enter codes into the locks stores the Username, which is always displayed on my computer screen, and the key code, which displays as **** after I enter it. So I can see whose codes are currently in the lock, but can't see what code I assigned (I store that in my reservation software). I go ahead and enter names and codes when the reservations come in, then I can forget about it.

I finally figured out the best way to do it is to enter the Username like this:
Name 1234 9-7/9-12

Where Name is the guest's last name, 1234 is the key code I assigned, and 9-7/9-12 is the arrival/departure dates.

This makes it so easy to see what names and codes are in the lock, and at a glance I can see from the departure date when it's time to delete that code to free up space.

It would be horrible to have to reset all 5 doors occasionally and re-enter all the names and codes. The way I have it, I only remove the inactive codes.
 

Morticia

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@Arks I usually do a full clean out Sunday afternoon. If anyone is still here, I put them back in. Tomorrow everyone checks out so I’ll empty the guest fridge and the door codes at the same time.
 

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