Baygirl
Well-known member
- Joined
- May 26, 2009
- Messages
- 269
- Reaction score
- 1
I had a call today.. This person has stayed a few times here and has asked before for a "special deal" and I've stood my ground. Saying that the price is what it is and it was up to them if they wanted to stay. They ended up with the same questions today and I stood my ground. They ended up reserving at the rate that I said the room is.
This gets frustrating and little insulting after a while. I could see the person looking for AAA or AARP, but this person I know is well off and is always looking for a break. Yet they own a house in the caribbean and elsewhere. 3 times on our phone conversation he asked if he could get a discount or if they could get stay in a luxury room at standard room price. Grrrrrr
I wish there was a polite way to tell the guy we are business and feel our prices are fair for the product we offer. It irks me, he's coming today and I can hardly look at him. Believe me I would have loved the room to be empty than to host this couple at a discounted price.
Is there a way you politely tell people no deals?
It's going to be a warm one today here. Maybe the heat is getting to me and my fuse is shorter today.
This gets frustrating and little insulting after a while. I could see the person looking for AAA or AARP, but this person I know is well off and is always looking for a break. Yet they own a house in the caribbean and elsewhere. 3 times on our phone conversation he asked if he could get a discount or if they could get stay in a luxury room at standard room price. Grrrrrr
I wish there was a polite way to tell the guy we are business and feel our prices are fair for the product we offer. It irks me, he's coming today and I can hardly look at him. Believe me I would have loved the room to be empty than to host this couple at a discounted price.
Is there a way you politely tell people no deals?
It's going to be a warm one today here. Maybe the heat is getting to me and my fuse is shorter today.