Recent content by anniesguesthouse

If you are in a location where there are lots of other properties I would recommend joining B.con and selling your rooms on a commission basis but absolutely take a deposit to weed out the genuine bookers from the time-wasters and enforce minimum stays on holiday and peak periods. If you are...

We had to instigate a chargeback against TA after they unwantedly auto-renewed us. Thankfully we got the money back. Auto-renew stuff (insurance companies mostly) is becoming common here - I got a pre-paid credit card this year because I was sick and tired of the insurance companies auto...

Gillum is right, it is rife in the UK, easily 1/5th of B.con reservations are a declined card. The 'guests' know that cards aren't checked at the time of booking and so long as they have their Booking Confirmation paperwork they are happy. They have no intention of actually staying, they just...

We've been blogging using WP for a few years now ( https://www.anniesguesthouse.co.uk/blog/ ) I'm assuming you want to blog to improve your search engine position, my tips for that would be... Host the blog yourself as a subdomain of your own business url (see our url above) there are several...

Have you considered approaching other wineries in your area and asking them if they would like to "sponsor" your wine and cheese hour? Ie supply the wine in exchange for passing literature and maybe a discount coupon, a winery tour discount or something along those lines to your guests? If there...

We get a lot of single business guests and they don't like to eat in restaurants alone so we have a guest fridge and microwave in our dining room. About one in ten guests use it. They are popular with the business guests and ones staying whilst studying at the local college as they are on a...

For no apparent reason we are losing a curtain tie-back a week at the moment, we close for Christmas and New Year in three days (can't wait!) when a team of decorators will come and paint everything, when they're done I plan on attaching the remaining spare curtain tie-backs to their hold backs...

We get 450gsm premium silk, double side, matt laminated. They're a very sturdy card, about twice that of a playing card.

Europe has been chip and pin since 2002, cards were issued with chips for dual chip/signature since before then but the official no-more-signature-to-purchase began in February 2002 so you can definitely expect your European guests to be chip and pin savvy, I haven't signed for a purchase in...

He was getting a lot of grief in that thread. I don't think it will put him off doing it again though.

Haha, good point! Your secrets are safe with me Copperhead I swear! :D I think I could screenshot the FB conversation easily enough and replace the copy and paste with that to keep the Google bots from seeing it but I seem to be unable to edit my post!

Wow. I have never heard of that sort of thing happening here. Are you in a competitive area where there are more rooms than guests to fill them? It seems like the sort of behaviour that would gain enemies rather than friends and who knows when you might need to call in a favour from a nearby...

If you don't like my posts Copperhead you might find it easier to add my username to your ignore list. What I copy and pasted here the Innkeeper himself put up onto a public Facebook group which is indexed by Google et al. It is he, not I, who has put this into the public domain.

Er, nope, look again, it's a public Facebook group... https://www.facebook.com/groups/bedandbreakfasts/

I have come across a Facebook B&B group thread where one Innkeeper (he may be around these parts also) is boasting about messaging a negative reviewer of another B&B is his area. The conversation is here: https://www.facebook.com/groups/bedandbreakfasts/permalink/919792828076395/ but I'll copy...