[COLOR= rgb(68, 68, 68)]7 ways to combat a negative review. [/COLOR][COLOR= rgb(68, 68, 68)]http://t.co/dnpQGCr3[/COLOR]
I thought offering something for free to get someone to recant a bad review was not allowed?
RIki.
As I read it, it's not saying they would recant the bad review. It said they would let the owner fix the problem.egoodell said:I thought offering something for free to get someone to recant a bad review was not allowed?
I thought offering something for free to get someone to recant a bad review was not allowed?
RIki.
I don't think offering to make things right with the guest is forbidden. It's offering them an incentive to write the review in the first place that's not allowed.egoodell said:I thought offering something for free to get someone to recant a bad review was not allowed?
RIki
Right now we have innkeepers in the house. (There should be an acronym for that!) They had a review that said the guest thought they should have been given freshly-baked pastries, muffins, breads along with the hot entree, granola, yogurt, cereal and fresh fruit.What I appreciate is visiting innmates and then shake my head "How in the world!" I do not understand people's perception, at all. When I am there and see what the person had reviewed it is absurdity upon absurdity! You wonder, were they even at this inn?.
Right now we have innkeepers in the house. (There should be an acronym for that!) They had a review that said the guest thought they should have been given freshly-baked pastries, muffins, breads along with the hot entree, granola, yogurt, cereal and fresh fruit.What I appreciate is visiting innmates and then shake my head "How in the world!" I do not understand people's perception, at all. When I am there and see what the person had reviewed it is absurdity upon absurdity! You wonder, were they even at this inn?.
Then the guest stated, 'Overall, for $85 for the family it was a good deal.'
I almost fell out of my chair. They got all of that plus a room for a family for $85? And they thought they had a complaint? They would have spent more for the breakfast alone had they had to eat at a diner.
There is just no accounting for what people think is fair as far as pricing goes and what amenities should be included in that.
.
There is: "PITA"Madeleine said:Right now we have innkeepers in the house. (There should be an acronym for that!)
Enter your email address to join:
Enter your email address to join:
Register today and take advantage of membership benefits.
Enter your email address to join: