This happened to innkeepers we know (I would never say it happened to us). A mother reserved a room for her daughter’s honeymoon night. Check in day, the house help was waiting for sheets to dry and she hears the owners giving an unexpected tour so she hurries and makes the bed with no sheets. She later forgets to remake the bed. Honeymooners spend the night and the owner goes in to clean the room the next day because the house help had the day off. The owner cannot believe the guests took the sheets. She calls the mother and politely explained the situation and the mother is in disbelief that her daughter took the sheets. The daughter had flown on to Hawaii to finish the honeymoon so the mother was out of touch for a few days. Meanwhile, the house help returns and realizes what she had done so the owner had to call the mother back and apologize. They both had a good laugh. The owner sent the newlyweds a gift certificate for not having sheets. Later, when they redeemed the certificate, they said “WE NEVER EVEN NOTICED THERE WERE NOT SHEETS ON THE BED”. Go figure.
.
That is a good one!
We did room service from time to time for a small fee. I had gotten the tray all together for my dh to take to a room in our second house. I am working away in the kitchen getting breakfast ready for all the rest of the guests who will be served in the dining room. I hear a crash! Thinking it sounded like it came from the dining room, I go look and there's no one there. No one on our front porch. No sounds from upstairs. So, I decide it must have been my imagination and go back to the kitchen.
A minute or so later, there's a knock on the outside door near the kitchen and when I answer there's one of our repeat guests at the door. She says, "Sam, do you have a dish towel or something? I figured that I'd better come get some help for your dh when you didn't show up after he tripped on the stairs!"
I race next door and my dh announces that he is fine and proudly states, "I only lost the juice and the juice glasses!" Meanwhile, the guest had gone into my laundry room and gotten all the things to clean up the mess on the porch and came back to help us. Fortunately, the laundry room and kitchen were not disaster areas. haha.
The guests receiving the tray never knew anything happened after we replaced their juice and the other guests never said a word to anybody.
They are coming back to town in a few weeks and I had to refer them somewhere else. :-(
But now that I'm not a "business" anymore, I could invite them to come by for a glass of wine!

.