Sounds like they have been burned bad....
"Sounds like they have been burned bad..."
Or they really want to impresss upon anyone considering a reservation that they are a serious, professionally run, small business that isn't doing this as a hobby or to pick some extra dough. Among some travelers that is still their perception about B&Bs.
But they are stating it with a little humor to soften the inflexibility of it.
Considering most of us are trying to offer freshly prepared foods, and in many cases trying to be seasonal with things like produce, etc. we really do need more than the hotel industry standard of 24-48 notice for cancellations .
While our policy is probably one of the most liberal in our area, never it let it be said that it doesn't get tested or griped about occassionally.
A guess a good related question is are folks seeing more cancellations of late in this poor economy?
We saw far many more last summer and into the fall than all of our previous four years combined, then all of a sudden, nary a one the last six months.
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