Directories...

INNspiring.com | Innkeeper Forum & Innkeeping Resources

Help Support INNspiring.com | Innkeeper Forum & Innkeeping Resources:

JBloggs

Moderator
Moderator
Joined
Oct 7, 2008
Messages
17,743
Reaction score
0
Here I am again. Wondering if I need to cut the apron strings to a directory. BnBfinder. I am just bot getting bookings via directories at all these days...do I remove myself, or keep paying...it is always a decision to be made. Seems like a no brainer, but ARE people finding us there and then booking on our website?
I will do some google searches and see how well they come up now. Are you changing any directories add/remove this year?
 

Madeleine

Well-known member
Joined
Sep 29, 2011
Messages
7,990
Reaction score
0
I'm going to look at it again. See which ones we're still on and how they are working.
 

Breakfast Diva

Well-known member
Joined
May 26, 2009
Messages
5,885
Reaction score
3
I just went through the same thing. It was time for b n b finder. I have a reservation tracker which is invaluable for these decisions. This one was definitely not working for us. I was considering keeping it just for the google love, but decided the heck with it and didn't renew.
When TA called and we had a productive conversation AND they actually changed a major thing for me, I decided to give it a try because I had dropped out of so many directories, that if you put them all together it comes close to paying for my new TA listing. I've had TA for less than a week and I got my first booking which pays for half of my TA listing (not using TripConnect yet). So far, so good.
 

April

Well-known member
Joined
Jun 26, 2008
Messages
370
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews.
 

Mountain Inn

Well-known member
Joined
Nov 24, 2008
Messages
84
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
 

Madeleine

Well-known member
Joined
Sep 29, 2011
Messages
7,990
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
.
Mountain Inn said:
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
We've heard similar stories from guests trying to use TA. What we suggest, if they ask about reviewing, is that they wait until they are no longer here to do so. Guests who have used our guest computer have said their review never posted.
We think it's because they are using the same IP address we use to make mgmt responses and so TA flags the review as fake.
With bb.com you have to sign up to receive spam emails ;-) from them in order for your review to go thru. I did it once just to go thru the process and I get those emails everyday now.
 

Breakfast Diva

Well-known member
Joined
May 26, 2009
Messages
5,885
Reaction score
3
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
.
I've also had a guest recently tell me they tried to post a bb.com review and couldn't get it through. He was never able to get the verification e-mail they send before they will post a review. I encouraged him to do a TA review, but nothing yet. It's a lot to ask of someone to continue to try

 

Scott

Well-known member
Joined
Feb 9, 2010
Messages
57
Reaction score
0
JB,
Before deciding, suggest you read both parts of the two part series beginning at http://www.abouttheinn.com/2009/11/does-that-directory-deserve-your-money/ and make sure you are looking at your multi-channel funnel stats in GA, as discussed here and here.
Scott
 

Buckeye

Well-known member
Joined
May 4, 2013
Messages
78
Reaction score
0
Anyone with iLo ve Inn s? We've been with them for 5-7 years, but cannot identify how it produces, if it does. In the old days we just wanted to expand our web presence through links. Nowadays, we're just not sure they factor in all. $240/year. Easily paid for with a few reservations, but don't we say that about EVERY Directory? At some point there is a "cut bait" crossroad....but how to tell is the question!
 

April

Well-known member
Joined
Jun 26, 2008
Messages
370
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
.
Mountain Inn said:
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
We've heard similar stories from guests trying to use TA. What we suggest, if they ask about reviewing, is that they wait until they are no longer here to do so. Guests who have used our guest computer have said their review never posted.
We think it's because they are using the same IP address we use to make mgmt responses and so TA flags the review as fake.
With bb.com you have to sign up to receive spam emails ;-) from them in order for your review to go thru. I did it once just to go thru the process and I get those emails everyday now.
.
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
 

JBloggs

Moderator
Moderator
Joined
Oct 7, 2008
Messages
17,743
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
.
Mountain Inn said:
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
We've heard similar stories from guests trying to use TA. What we suggest, if they ask about reviewing, is that they wait until they are no longer here to do so. Guests who have used our guest computer have said their review never posted.
We think it's because they are using the same IP address we use to make mgmt responses and so TA flags the review as fake.
With bb.com you have to sign up to receive spam emails ;-) from them in order for your review to go thru. I did it once just to go thru the process and I get those emails everyday now.
.
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
.
April said:
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
I am getting them every day after a review. We want to hear from you, did you EAT HERE? Did you DO THIS?
 

Madeleine

Well-known member
Joined
Sep 29, 2011
Messages
7,990
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
.
Mountain Inn said:
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
We've heard similar stories from guests trying to use TA. What we suggest, if they ask about reviewing, is that they wait until they are no longer here to do so. Guests who have used our guest computer have said their review never posted.
We think it's because they are using the same IP address we use to make mgmt responses and so TA flags the review as fake.
With bb.com you have to sign up to receive spam emails ;-) from them in order for your review to go thru. I did it once just to go thru the process and I get those emails everyday now.
.
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
.
April said:
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
I am getting them every day after a review. We want to hear from you, did you EAT HERE? Did you DO THIS?
.
Joey Bloggs said:
April said:
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
I am getting them every day after a review. We want to hear from you, did you EAT HERE? Did you DO THIS?
Yes, they list off a bunch of places you might have 'forgotten' to review! How could you have missed them??? How was the trip complete without going here and doing that and dining at such and such!
 

EmptyNest

Well-known member
Joined
May 22, 2008
Messages
8,741
Reaction score
0
I think I would get rid of B n B find. Look at your stats? How many visitors do you have from them? Do you have them on a list of "How did you find us?" If they aren't showing up well then save your money.
 

April

Well-known member
Joined
Jun 26, 2008
Messages
370
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
.
Mountain Inn said:
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
We've heard similar stories from guests trying to use TA. What we suggest, if they ask about reviewing, is that they wait until they are no longer here to do so. Guests who have used our guest computer have said their review never posted.
We think it's because they are using the same IP address we use to make mgmt responses and so TA flags the review as fake.
With bb.com you have to sign up to receive spam emails ;-) from them in order for your review to go thru. I did it once just to go thru the process and I get those emails everyday now.
.
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
.
April said:
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
I am getting them every day after a review. We want to hear from you, did you EAT HERE? Did you DO THIS?
.
Joey Bloggs said:
April said:
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
I am getting them every day after a review. We want to hear from you, did you EAT HERE? Did you DO THIS?
Yes, they list off a bunch of places you might have 'forgotten' to review! How could you have missed them??? How was the trip complete without going here and doing that and dining at such and such!
.
Had guests refuse to write the review because of that
 

April

Well-known member
Joined
Jun 26, 2008
Messages
370
Reaction score
0
We dropped most of directories. Signed up for TrAdvisor last month so to soon to say how it performs. Bedandbreakfast.com may be on the chopping block-just do not see same amount of inquiries through them this days. I think most people just search on Google and than check on Tripadvisor for reviews..
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
.
Mountain Inn said:
A recent guest told us she came because of trip advisor. After her stay, she posted a trip advisor guest review. She emailed us to let us know. She said she had also tried several times to post her review to bedandbreakfast.com but could not get it to "take" no matter what she did. And she is computer savy, so she should know how to follow all the prompts. Makes us wonder if others have had the same experience.
We've heard similar stories from guests trying to use TA. What we suggest, if they ask about reviewing, is that they wait until they are no longer here to do so. Guests who have used our guest computer have said their review never posted.
We think it's because they are using the same IP address we use to make mgmt responses and so TA flags the review as fake.
With bb.com you have to sign up to receive spam emails ;-) from them in order for your review to go thru. I did it once just to go thru the process and I get those emails everyday now.
.
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
.
April said:
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
I am getting them every day after a review. We want to hear from you, did you EAT HERE? Did you DO THIS?
.
Joey Bloggs said:
April said:
Same for TripAdvisor-had guests complaining they get spammed by tons of emails
I am getting them every day after a review. We want to hear from you, did you EAT HERE? Did you DO THIS?
Yes, they list off a bunch of places you might have 'forgotten' to review! How could you have missed them??? How was the trip complete without going here and doing that and dining at such and such!
.
Had guests refuse to write the review because of that
 

gillumhouse

Moderator
Staff member
Moderator
Supporting Member
Joined
May 22, 2008
Messages
15,483
Reaction score
28
I am going to look into wedding/elopement web directories for 2014. I am not doing the bike ad I have done for the last few years - NOTHING this year. Going to try focus on the elopements in the 1778 log house. Since b n b find is the only "shotgun" I am using, I am also trying to decide on it. Have until January to decide.
 
Top