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egoodell

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I just got an email from a woman through the BBOnline directory. She is asking for a copy of her confirmation for Oct 21 weekend - our HIGH season - says she has misplaced her paperwork. We don't mail confirmations - we email them.
I checked all email and booking system to see if I made a mistake - heart attack - and have no record of any correcpondance. We require all bookings go through webervations and send all confirmations via email.
So, she either has the wrong B&B (I sent her all the names) or she is scamming to try and get a room during the high season which has been booked for a couple of months.
I hate these types of emails. I automatically freak that I messed something up.
RIki
 

Generic

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It happens from time to time. They remember making a reservation and assume it's with you. It is their responsibility to have a confirmation email, not yours. You did nothing wrong.
 

toddburme

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Also if they are not in the system but yes I know what you mean.
 

mooseberry

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It happens from time to time. They remember making a reservation and assume it's with you. It is their responsibility to have a confirmation email, not yours. You did nothing wrong..
I agree with eric..not your fault
 

agoodman

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OR .. she is trying to see if her loved one is having an affair
 

egoodell

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No word back - I think she is fishing for a room - it's high season and everything has been booked for a long time. If she really thought she had booked a room I would have heard back!
RIki
 
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