- Joined
- May 22, 2008
- Messages
- 16,075
- Reaction score
- 747
OK, I said I would give opinion of the phone service while I was in Europe. We did one day as a trial and then started in earnest on May 26. I cannot locate my June statement, but May was included since the May bill came while I was in Europe.
May - (including a Holiday recoupment fee of $10) was $41.06 (their statement says as of May 23)
June (subtracting the $41.06) the June bill was $173.15 they said I was over the 50 minutes by 66 I think.
July bill - I called and stopped the service on July 2 I think but since I am sometimes scattered, I will say no later than July 3. Once again there was a $10 holiday recoupment fee and I was billed for the entire month of July - no pro-rate. The bill that arrived today was for $115.54.
The B & B acoss the mountain got my June business (I am happy about that since at least someone got something from it) and I had about 10 room nights booked in July (one rez was 2 rooms for 3 nights with my ditherer who probably sucked my minutes). I am upset about the July bill and will be calling the tomorrow to make sure they understand I a DONE and was DONE when I called to take my phone back from their service. I called my number and reported I was taking my phone back before I did the #73. Now would one not think calling in to say I am taking back my phone was enough? I had no knowledge of the referrals until the innkeeper called to thank me. There was no e-mail saying referred to.... But I did get a lot of e-mails about calls needing to be returned instead of them just calling the numbers I had given for anything requiring a return call - I gave them my cell number AND my daughter if mine could not be reached (there were no calls in my voicemail when I got back either).
So final opinion is this was a once in my lifetime. I will not and would not recommend it unless one was going out of the Country for an extended length of time. IF I ever do leave the country again, I will transfer my phone to a friend and pay her. She knows B & B and what I do. And will stop charging me when I take my phone back.
This company rep may be upset by my review here, but I am upset about another bill. I stated in the beginning it was ONLY for while I was away, not an on-going thing. Their records should have shown NO activity since the beginning of July. I am done.
May - (including a Holiday recoupment fee of $10) was $41.06 (their statement says as of May 23)
June (subtracting the $41.06) the June bill was $173.15 they said I was over the 50 minutes by 66 I think.
July bill - I called and stopped the service on July 2 I think but since I am sometimes scattered, I will say no later than July 3. Once again there was a $10 holiday recoupment fee and I was billed for the entire month of July - no pro-rate. The bill that arrived today was for $115.54.
The B & B acoss the mountain got my June business (I am happy about that since at least someone got something from it) and I had about 10 room nights booked in July (one rez was 2 rooms for 3 nights with my ditherer who probably sucked my minutes). I am upset about the July bill and will be calling the tomorrow to make sure they understand I a DONE and was DONE when I called to take my phone back from their service. I called my number and reported I was taking my phone back before I did the #73. Now would one not think calling in to say I am taking back my phone was enough? I had no knowledge of the referrals until the innkeeper called to thank me. There was no e-mail saying referred to.... But I did get a lot of e-mails about calls needing to be returned instead of them just calling the numbers I had given for anything requiring a return call - I gave them my cell number AND my daughter if mine could not be reached (there were no calls in my voicemail when I got back either).
So final opinion is this was a once in my lifetime. I will not and would not recommend it unless one was going out of the Country for an extended length of time. IF I ever do leave the country again, I will transfer my phone to a friend and pay her. She knows B & B and what I do. And will stop charging me when I take my phone back.
This company rep may be upset by my review here, but I am upset about another bill. I stated in the beginning it was ONLY for while I was away, not an on-going thing. Their records should have shown NO activity since the beginning of July. I am done.